Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
4
Overall great product.
on January 28, 2022
Posted by: B. Agoston
from Tuscaloosa, AL
Verified Purchase:No
Purchased this product during full kitchen remodel. Unit fits nicely in kitchen island. The dual zone feature allows us to maintain drinks at different temperatures.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit AWR-290DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
We Love It!
on December 18, 2016
Posted by: WW
from Tampa Fl
This wine cooler has all the features you'd want in an affordable and compact wine cooler. We are loving the duel temperature feature to keep red and white wines at the proper temperatures. The wood shelves are perfectly spaced to fit our wine and they are wide enough so the bottles don't fall through. We've had other wine coolers where the bottles fell through the shelves often. This wine cooler is also attractive and looks great in my kitchen with my other stainless steel appliances. It's a great addition to increase the value of your home too.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Nearly silent, stylish design, flexible storage
on January 21, 2020
Posted by: jhkoenig
from San Francisco, CA
Verified Purchase:Yes
The wine fridge arrived well packaged, with plenty of Styrofoam and crush space to protect it from shipping damage. As a result, the unit was perfect when unpacked! The only assembly required was attaching the front door handle. This was simple to accomplish: just use the two provided screws and the fridge was ready to use. The unit has leveling feet, but no adjustment was required for us. The wine fridge features two temperature zones, one for reds and one for whites. Once I set the temperatures, the desired temperatures were reached within about 15 minutes. I was struck by how quietly the refrigerator ran while it was cooling as quickly as it could. We have owned several other wine fridges and the noise associated with most of them was a real concern. This unit was placed immediately beside the primary TV-watching couch and the silence will really be appreciated. Another plus: the heat from the cooling unit is vented out the front, so it can be built in under a counter or tucked into a corner like we did. The slide-out shelves are arranged to accommodate differing bottle styles and sizes. One shortcoming of many wine refrigerators is their inability to handle champagne, pinot noir, or exotic bottle shapes. With this unit, though, there is a shelf pretty much for every size and shape. Frequently overlooked before purchase, but this is a huge plus for this fridge! After living with this wine fridge for a week, I am very pleased. Best features: nearly silent, attractive styling (the deep blue interior lighting is fun) and flexible wine storage options. I absolutely recommend this unit!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Excellent Customer Service
on September 14, 2021
Posted by: Donna
from Louisiana
Verified Purchase:No
We purchased this Newair Wine Fridge in December and have been enjoying it since. It is quiet and keeps the whites very cold and the reds at the perfect temperature. We recently had an issue with the display board. When we contacted customer service we had a new display board on the way the next day under warranty. We would recommend Newair as they stand behind their products.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Looks great in our house!
on May 13, 2021
Posted by: Quinn Place
We bought this wine fridge about a year ago and love how it looks in our house! It also works very well and no complaints :)
Response from NewairBy Newair, Customer Service, May 13, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
A new fridge should cool down...
on July 19, 2024
Posted by: MC
from Montreal
Verified Purchase:No
Bought this fridge at a charity auction. Brand new. On installation the fridge did not cool down. Called for help but, given I have no receipt, agent said there is nothing they can do. A new fridge should cool down...receipt or no receipt. NewAir should stand by their products.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I like it a lot
on November 9, 2017
Posted by: LJohnTCU
from Fort Worth, Texas
We have limited space for just about anything. Anything fun that is. This unit is quiet and was super easy to install. I think it is meant to be installed in a space the size of a trash compactor. We had a corner area that was almost useless for storage. We were able to cut out a single panel on the other side of the corner cabinet, drop in a plug and perfect fit. In our small house, this is a great choice. I had a few questions and NewAir's Ashley in Customer Service was quick to respond and big help. So far very pleased with quality of the unit.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
My guests are always impressed by the cooler!
on November 21, 2016
Posted by: Victoria
from Los Angeles, CA
So far so great! I'm in love with the dual zone aspect of the cooler and the fact that I can chill my wine at different temperatures depending on if they are red or white. When we first set up the cooler it took no time at all for it to cool down to the temperatures we set for each zone. But what I love even more is that it's so quiet! The cooler doesn't make much noise at all. I will say that the blue light can be a bit bright at times, but it can be dimmed and turned off completely, so not an issue whatsoever. They thought of everything!
I would recommend this to a friend!
Written by a customer while visiting Newair