Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Posted by: Marissa G
from Long Beach, NY
Verified Purchase:Yes
This is one of my new favorite appliances in my kitchen. I love the dual temperature feature that allows me to store more than one type of wine at the same time. Definitely recommend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product (AWR-290DB). We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product (AWR-290DB). We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
3
Customer service first-rate, fridge is noisy
on January 4, 2021
Posted by: Phone Man
from Washington, DC
Added this wine fridge as part of a total kitchen makeover in 2018. First unit was damaged in transit, and NewAir promptly sent a replacement. The unit is noisier than expected, and in late 2020 one of the four fans started making a loud chirping sound. Customer service was again very responsive even though the fridge is past warranty, and a new fan is on its way. At this price, though, those fan motors should have ball bearings vs. cheaper sleeve.
Response from NewairBy NewAir, Customer Service, January 4, 2021
Thank you for the review of your AWR-290DB. I am happy to hear we were able to provide you with some assistance. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Product. Love the Dual Zones
on June 30, 2022
Posted by: Alex
from Scottsdale, Az
Verified Purchase:No
I didn't have room for a huge wine fridge. So glad I found this dual zone which holds the perfect amount of bottles for myself and my wife to enjoy!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-290DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Value! Superb Quality!
on May 4, 2021
Posted by: 22Mike33
from Raymond, MS
I’ve had this wine fridge for over a year now and it continues to work and look great. The LEDs are aesthetically pleasing and it keeps my wines at the prescribed temperature. I highly recommend this product for any wine enthusiast!
Response from NewairBy Newair, Customer Service, May 5, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy NewAir, Customer Service, November 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect Size
on August 7, 2019
Posted by: Lifewithrowan
from Spring, Tx
I really am satisfied with how well this wine fridge keeps our wines at the perfect temperature. The set up was super easy and it’s soo quiet I sometimes check to see if it’s really on. We will be using this for a long long time. Our friends absolutely love it when they come over and see it. Two thumbs up for sure!
Response from NewairBy NewAir, Customer Service, August 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
great wine frig
on June 26, 2018
Posted by: Trisha
from Lafayette, La
Perfect fit in our kitchen. Attractive, functional and quiet.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Anita
from Washington VA
Verified Purchase:Yes
I love this small frig. It is so well designed and the wooden shelves are classy. I had an issue with the lower part of the unit keeping the temperature low enough. Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC029SS01. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC029SS01. Thank you for choosing NewAir!
Written by a customer while visiting Newair