Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Great wine fridge
on October 8, 2021
Posted by: MJM
from Parker, CO
Verified Purchase:No
Fantastic wine fridge that looks great. Dual zone temperature control is a nice feature.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
This product is amazing and we are enjoying hosting friends!
on April 25, 2022
Posted by: Joe Mamma
from Denver CO
Verified Purchase:No
This product chills our wine to perfection and our friends are going to buy one as well.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Excellent Customer Service
on October 26, 2021
Posted by: Garry
from Vancouver, BC
Verified Purchase:No
I have enjoyed this wine cooler but had a few problems with temperature sensors and a cooling fan. Whenever I called the Customer Service Department they were quick to diagnose the problem and offer a solution.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Customer Service
on March 5, 2021
Posted by: lorie311
from Metairie LA
Liz has provided me with excellent customer service. My frig is not currently working, and she has assisted me with troubleshooting, sending out new parts and instructions. Love the design of the 29 bottle frig and the temperature is always perfect.
Response from NewairBy NewAir, Customer Service, March 5, 2021
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Quinn Place
from Undisclosed
Verified Purchase:Yes
We bought this wine fridge about a year ago and love how it looks in our house! It also works very well and no complaints :)
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: BAG 2005
from Houston Tx
Verified Purchase:Yes
The unit is modern and sleek. My family loves the Blue accent light inside of the unit. Customer service was easy to deal with. Our agent Liz was a BIG HELP!!!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Asharma
from CA
Verified Purchase:Yes
Works well, great customer service. Fits well in the space.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Patb
from Cape Coral, FL
Verified Purchase:Yes
Six months after purchasing it quit working. Customer support sent a new control board and instructions for installing. Two hours of removing stripped screws to remove back panel and seeing how poorly put together inside was removed little wires and installed new board. Cooler stilled didn't work. Customer service said they would ship new unit for $63.00 and I had to package old unit and return it. Also refused to extend warranty past the original purchase date. I figure in six month the new one will be sitting on the curb. For the price of this unit, I expected better customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair