Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
THE PERFECT COOLER
on August 30, 2021
Posted by: Mr. Vic
from El Dorado Hills, CA
Verified Purchase:No
The perfect cooler unit for our kitchen. Stores a variety of drinks at the perfect cold temperature and frees up a great amount of space in our large regridgerator. Thank you Newair. Vic B
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Dual Zone
on March 3, 2021
Posted by: Wade67
from Birmingham, Al.
Bought in June of 2020. Very satisfied and recommend to anyone.
Response from NewairBy NewAir, Customer Service, March 4, 2021
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Ann64
from Dallas, TX
Verified Purchase:Yes
Enjoying this wine cooler, fits great under cabinet. The separate temperature controls allow storage for everyone's favorite type of wine.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Customer Support
on September 16, 2021
Posted by: Brennan
from Ann Arbor, MI
Verified Purchase:No
We purchased a 15" wine cooler from Newair, which looked great, but failed to operate. I reached out to their customer service support group which offered a prompt repair or replacement. Gabby was great and we took the replacement, which came quickly and the old product went into the box and off to Fed Ex. The new product is working great. Thank you
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great features
on March 24, 2021
Posted by: Ann64
from Dallas, TX
Enjoying this wine cooler, fits great under cabinet. The separate temperature controls allow storage for everyone’s favorite type of wine.
Response from NewairBy NewAir, Customer Service, March 24, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
So happy with this product!!
on October 1, 2021
Posted by: Christen
from Connecticut
Verified Purchase:No
We've had this wine fridge for almost 4 years and we are so happy with it. In all this time we've never had any issues and it keeps our wine nice and cold! Highly recommend to anyone looking for a wine fridge. Also Charles from customer service was so helpful when our key went missing and we needed a new one to keep our toddler from opening the door.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product with good support as well.
on March 10, 2018
Posted by: Tim form Memphis
from Memphis, TN
We use this wine chiller as a two zone cooler for both our white and red wines. It works very well in place of a trash compactor. It has very good temperature control. Overall, normally I can get about 25 bottles in it at a time. I would recommend to anyone looking for a wine chiller that has a great value.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Great product and great support
on November 25, 2020
Posted by: Garry
from Vancouver, BC, Canada
I purchased this dual zone wine cooler in 2018 and it continues to work great. Last year I had a problem with the upper colder zone, for white wine and beer, as it wasn't reaching the set temperature, so the compressor was running longer and more often. I called the support department's toll free number and they quickly determined the problem was with the sensors. They shipped 2 new sensors, one for each zone, and emailed the instructions to replace them. Seeing I am somewhat handy, I was able to replace the sensors and put it back together. It worked fine and the zones were reaching the set temperature for only 5 months and then the same thing happened. I called the support department and they are shipping 2 more sensors. I must say the company stands behind their products with great support.
Response from NewairBy NewAir, Customer Service, November 27, 2020
Thank you for the review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair