Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
NEW AIR: Thanks for THE BEST GREAT WINE FRIDGE!!!
on October 27, 2021
Posted by: BHG
from Charlotte, NC
Verified Purchase:No
New Air is Fabulous Company with the BEST WINE COOLERS available. The 15" Wine Cooler I purchased has been working faithfully and is Super Quiet. All my friends comment how beautiful it looks. I love it and HIGHLY recommend the company which is as FIRST CLASS as its products "the finest available". Do not be fooled by look alike's- There is only one NEW AIR!!!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
2
Sounds like an airplane is taking off
on June 3, 2024
Posted by: Newair Pilot
from Wisconsin
Verified Purchase:No
The fridge was working just fine for the first twelve months that we had it - very quiet, and kept the wine at the appropriate temperature. Two weeks after the warranty ran out, the fridge now sounds like an airplane is taking off in our basement. I've reached out to customer service twice now regarding the issue and have not been contacted since. I'm hopeful that Newair chooses to stand behind their products, but at this point I cannot recommend.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: NC Lil
from Wallace, NC
Verified Purchase:Yes
We are planning to place our wine fridge in an island that will arrive in a few weeks. Mean time we are using it in our breakfast nook. It looks incredible and it keeps our wines at appropriate temps
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NWC029SS01.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NWC029SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Chels
from San Francisco, CA
Verified Purchase:Yes
I've been so happy with my wine fridge, I'm just wishing I had it sooner in my life. It's so quiet and well made. It looks sleek and is always something my guests fawn over because it looks so good. I love having the flexibility of two zones to stash every type of wine I enjoy drinking.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this Wine Fridge!
on July 28, 2021
Posted by: Ricki
from Massachusetts
Very happy with this wine fridge. It's attractive and keeps wine at a perfect temperature. NewAir customer service is amazing as well, just in case you need it!
Response from NewairBy Newair, Customer Service, July 28, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Sleek Design and Soundless
on April 30, 2021
Posted by: Isa1
from Queens, New York
I am attached to this wine cooler! It has an elegant design that elevates the space you put it in. One of the biggest plus for me is that it is quiet! It is able to hold a good number of wine bottles in two different temperature settings, perfect for both red and white wines. You can also adjust the levels of the racks based on the size of your wine bottles. The set-up was a breeze and not complicated at all! Overall, love the product and highly recommend!
Response from NewairBy Newair, Customer Service, May 3, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Wine Fridge review
on March 7, 2018
Posted by: Jason
from Houston, TX
Great product. Does exactly what it says it will do and keeps our wine at the perfect temp.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Nick39
from Washington nj
Verified Purchase:Yes
I bought this a year and a half ago, works good and when I did have an issue customer service was very helpful
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair