Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
4
Stylish addition to our kitchen
on June 6, 2022
Posted by: Av8r
from Houston, Tx
Verified Purchase:No
Love the dual temp controls and simple, elegant design. Excellent customer service!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Wade67
from Birmingham, Al.
Verified Purchase:Yes
Bought in June of 2020. Very satisfied and recommend to anyone.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
EXCELLENT PRODUCT
on October 21, 2020
Posted by: Michael Banker
from Flagstaff, Arizona
Product is excellent. Delivery time is Excellent. Customer Service is Excellent. Great value for the price. Super quiet. You can not hear this unit running unless you are on your knees next to the unit. BUY this if you are looking for a great wine cooler.
Written by a customer while visiting Newair
Customer Rating
5
Sleek with a Small Footprint
on February 17, 2020
Posted by: kreneeclar
from Houston, TX
The “15 NewAir wine fridge is both stylish and practical. The dual temperature zones makes it a breeze to store both red and white wines at their optimal temperatures. And the fact that it is less than 15” wide means you can store it a number of places without having to dedicate too much space. And the unit offers a good deal of flexibility including being able to mount the door to open on the left or right side, being able to use as a free standing unit or as a built-in, and the different clearance between the shelves to allow storage of different bottle sizes. This is perfect for those with a small wine collection that want the ability to buy a case or two of wine from time to time.
Response from NewairBy NewAir, Customer Service, February 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Graci
from Miami, Florida
Verified Purchase:Yes
I bought it a couple of weeks ago. It looks great. Customer service was fast and solved a little issued I have Very satisfied and I will buy again for my next Decoration project
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to your unit AWR-290DB. We are also grateful for your trust in our brand Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to your unit AWR-290DB. We are also grateful for your trust in our brand Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: J Smit
from Miami
Verified Purchase:Yes
I purchased my wine fridge 2 months ago. It is a really stylish addition to my kitchen and I am very glad I decided to go with this model. There was however an issue after using it for a month - I reached out to the product support chat section where Alai was extremely helpful, asking the right question to diagnose the issue and promptly provided the support I needed!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Uconn523
from Austin, TX
Verified Purchase:Yes
The NewAir wine fridge looks great in our house. Glad we have it. Nice product.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Customer Service great!
on August 18, 2021
Posted by: Becky
from Maine
Verified Purchase:No
We had an issue with the upper level maintaining it's temperature. Reached out to customer service who promptly sent a new part. This did not solve the issue so we got back in touch with Gabby from customer service who immediately told us how to go about getting the unit replaced which we are in process of. Love the beautiful beech wood shelves, plenty of space for my collection, and the blue light is pretty at night! I have had lots of compliments from family and friends who now want one!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair