Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Keeps my wine chilled to perfection!
on December 14, 2020
Posted by: Anonymous
from Westchester, NY
New air’s 15” wine cooler was the final piece that was added to our newly renovated kitchen and I couldn’t be happier with it. Being that we love to host guests this was an absolute must. It holds all of our bottles of wine perfectly, 29 to be exact and keeps them chilled at the right temperature! We opted in getting a wine cooler for our home because we were tired of having our fridge packed with excessive drinks when we had friends over. It also comes equipped with wooden shelves and a blue led light that give it an extra touch of luxury! Highly recommend this product.
Response from NewairBy NewAir , Customer Service , December 15, 2020
Thank you for posting your comments in regards to your AWR-290DB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
3
Good Marketing, Poor Function
on June 10, 2021
Posted by: DaveS
from Las Vegas
I've owned it for 8 months and have repressed a review until now on the theory that I wanted to live with it in order to offer a fair review. It's got good and poor qualities, but for me the overall impact has been frustration. I've owned other very nice, quality wine fridges in the past which gives me the ability to compare. This unit has good style, reliable operation, nice features, quiet operation and cools two zones as advertised.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
Response from NewairBy Newair , Customer Service, June 13, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Doesn't Hold 29 bottles
on October 6, 2017
Posted by: PJ
from Boise, ID
I must be missing something here. I can only get 15 bottles in the cooler and the shelves are not adjustable.
Pros: Attractive, Precise Temperature, Quiet
Cons: Can Not Adjust Shelving
Written by a customer while visiting Newair
Customer Rating
5
Compact and Stylish
on April 13, 2020
Posted by: Please The Palate
from Los Angeles, CA
The 15" NewAir wine fridge is my second NewAir wine fridge. Like my other wine fridge, this one is stylish and practical. It is compact and a great space saver. Instead of stacking two cases of wine on top of each other, this looks better and holds more bottles (29). It can fit under a counter or stand alone and you can choose if you want the door to open from the right or the left. I love the dual temperature zones so that I can store both red and white wines at their optimal temperatures. This wine fridge is perfect if have limited space.
Response from NewairBy NewAir, Customer Service, April 20, 2020
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
So Many Things to Love!
on November 23, 2016
Posted by: Michelle
from Los Angeles, CA
Verified Purchase:No
I love so many things about this cooler that it's hard to narrow it down. My favorite thing is probably the dual temperature control, which lets me keep my reds and whites at the exact perfect temperature. The adjustable shelves make it easy to store wine, craft beer, or soda, so I'm ready to entertain for every single one of my friend's tastes. The design is super compact and sleek, it fits easily in my dining room next to my bar cart. It also would fit just as easily in my kitchen, as it's compact design fits right under the counter top. I also love the ability to lock the fridge so I can keep little hands out of adult beverages.
Pros: Adjustable Shelving, Attractive, Precise Temperature
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Finally, all of my wines are at the right temperature
on November 30, 2016
Posted by: Syrah Sarah
from Palm Springs, CA
Verified Purchase:No
This dual zone wine cooler is a lifesaver for those who like to keep a variety of bottles for guests. Now all of my wine can be kept in one place and at the perfect temperature. The adjustable shelves are super sturdy, even when pulled out and accommodate larger bottles like champagne. This one has a lock, making it great for parents with curious kids. All in all, I'd recommend this to all of my wine-loving friends, which is all of them.
Pros: Adjustable Shelving, Attractive, Energy Efficient, Precise Temperature, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Sleek with a Small Footprint
on February 17, 2020
Posted by: kreneeclar
from Houston, TX
The “15 NewAir wine fridge is both stylish and practical. The dual temperature zones makes it a breeze to store both red and white wines at their optimal temperatures. And the fact that it is less than 15” wide means you can store it a number of places without having to dedicate too much space. And the unit offers a good deal of flexibility including being able to mount the door to open on the left or right side, being able to use as a free standing unit or as a built-in, and the different clearance between the shelves to allow storage of different bottle sizes. This is perfect for those with a small wine collection that want the ability to buy a case or two of wine from time to time.
Response from NewairBy NewAir, Customer Service, February 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
I would not buy this product again.
on November 17, 2017
Posted by: Terry
from Fort Wayne, Indiana
Even though the product details say that the shelves are adjustable, I see absolutely no way to adjust them. Very disappointing as a couple of shelves will not even hold a standard size bottle. Am I missing something?
Pros: Energy Efficient, Precise Temperature, Quiet
Cons: Can Not Adjust Shelving
No, I would not recommend this to a friend.
Written by a customer while visiting Newair