Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
Verified Purchase:Yes
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Looks amazing installed in our kitchen island!
on August 9, 2021
Posted by: Jeremy
from Richmond, VA
Verified Purchase:No
Very pleased with the wine fridge thus far. Unit looks really nice as a built-in for our kitchen island. The recessed toe kick gives it a very professional look. The company also seems quick to respond to and questions/concerns.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Works good
on January 26, 2021
Posted by: Nick39
from Washington nj
I bought this a year and a half ago, works good and when I did have an issue customer service was very helpful
Response from NewairBy NewAir, Customer Service, January 26, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product great service!!
on December 29, 2021
Posted by: Jd
from Cambridge on Canada
Verified Purchase:No
This lunit ooked and felt like the quality product that it is .Solid racking , doors and controls with quiet operation verified this unit to be top quality. Superior to two much higher priced previous brands I've owned. In dealing with minor issues that I percieved to have were quickly dealt with quickly and professionally. over the phone. I can't say enough about the staff. EXCELLENT
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: drwho304
from Maine
Verified Purchase:Yes
Just received this unit and it looks as good as expected. I have not used it yet but have high expectations.
Response from NewairBy NewAir, Customer Service, July 20, 2020
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Phone Man
from Washington, DC
Verified Purchase:Yes
Added this wine fridge as part of a total kitchen makeover in 2018. First unit was damaged in transit, and NewAir promptly sent a replacement. The unit is noisier than expected, and in late 2020 one of the four fans started making a loud chirping sound. Customer service was again very responsive even though the fridge is past warranty, and a new fan is on its way. At this price, though, those fan motors should have ball bearings vs. cheaper sleeve.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review of your AWR-290DB. I am happy to hear we were able to provide you with some assistance. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review of your AWR-290DB. I am happy to hear we were able to provide you with some assistance. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect temp - two zones
on December 29, 2021
Posted by: Mike
from New Orleans
Verified Purchase:No
I love the two zone temp control on this unit. Whites are just the right temperature, which I can't achieve in a regular fridge, and reds are also perfect, which I can't achieve by just leaving them on the counter. Fits a lot of bottles- I can easily separate my "ready to drink" wines from those that need more time. And the wood shelves give the unit some nice class!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Beautiful Wine Fridge, 100% Recommend!
on December 14, 2021
Posted by: Ashley
from Buffalo, New York
Verified Purchase:No
This unit not only functions perfectly but is aesthetically pleasing to the eye! It has been a great addition to my kitchen. It keeps the wine bottles cooled at the temperature I set it to and is a quiet unit overall. I'm also obsessed with the wooden shelves, which adds great character to it. I would 100% overall recommend this product!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair