Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Alai Drysdale Rocks
on April 20, 2021
Posted by: Chip
from Plano, TX
Extremely helpful with my situation. Loving my decision to buy NewAir!
Response from NewairBy NewAir, Customer Service, April 20, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Good Product
on February 9, 2021
Posted by: Asharma
from CA
Works well, great customer service. Fits well in the space.
Response from NewairBy NewAir, Customer Service, February 9, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Nice unit
on February 14, 2020
Posted by: CATT
from Missouri
just installed, but so far I like it. Makes just a little noise - not as much as a full size refrigerator. Could use more info about how to fill water trays, etc., since no way to measure humidity built into unit. Otherwise, very nice and good value.
Response from NewairBy NewAir, Customer Service, February 17, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: ms soupy
from Bradenton, Fl
Verified Purchase:Yes
We bought this a year ago and had some issues with the temperatures fluxuating so they are replacing the unit..
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Ricki
from Massachusetts
Verified Purchase:Yes
Very happy with this wine fridge. It's attractive and keeps wine at a perfect temperature. NewAir customer service is amazing as well, just in case you need it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Need a wine cooler look No further, this is it!!!!
on August 20, 2018
Posted by: None
from Cincinnati Ohio
Not only is this unit absolutely beautiful, supper efficient and so totally quiet you wouldn't know it was even working without looking at it, newair customer service goes above and beyond to ensure total satisfaction! I replaced a garbage compactor with this cooler and could not be happier with my decision, customer service actually responds extremely quickly, unheard of nowadays. Thank you newair for an excellent experience and years of enjoyment with my perfect wine cooler
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Died less than 2 yrs old
on June 6, 2022
Posted by: Spaz
from Cape Cod
Verified Purchase:No
Worked great for 21 mons then just died. No light nothing!!!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I would highly recommend this product
on January 31, 2022
Posted by: Dan
from Conway, Ar
Verified Purchase:No
We would purchase this unit or any other Newair unit again. Very well made and styled. Customer service has always been #1, with any issue that has ever came up, being addressed promptly and professionally. Thanks Newair!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair