Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
4
High End Aesthetic
on May 21, 2021
Posted by: AshleyK87
from Parker, CO
We love the way it looks in our kitchen, very high end. The Dual Zone feature is also nice. It does not fit 29 bottles as advertised.
Response from NewairBy Newair, Customer Service, May 23, 2021
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Posted by: Garry
from Vancouver, BC, Canada
Verified Purchase:Yes
I purchased this dual zone wine cooler in 2018 and it continues to work great. Last year I had a problem with the upper colder zone, for white wine and beer, as it wasn't reaching the set temperature, so the compressor was running longer and more often. I called the support department's toll free number and they quickly determined the problem was with the sensors. They shipped 2 new sensors, one for each zone, and emailed the instructions to replace them. Seeing I am somewhat handy, I was able to replace the sensors and put it back together. It worked fine and the zones were reaching the set temperature for only 5 months and then the same thing happened. I called the support department and they are shipping 2 more sensors. I must say the company stands behind their products with great support.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: theboymomx3
from Ohio
Verified Purchase:Yes
I'm so excited about this cool fridge! I love how versatile it can be. I can use it for my wine, the hubby's beer or even the kids drinks
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Newair 15" 29 Bottle Dual Zone Wine Cooler
on February 1, 2022
Posted by: ItskoJD
from Herndon, VA
Verified Purchase:No
The Newair 15" built-in 29 botte dual zone wine cooler is perfect for our under the counter island. It is extremely quiet, energy efficient, and very stylish. The Newair team is extremely responsive to any questions or issues and back-up their product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
I really like my wine refrigerator
on January 25, 2022
Posted by: Toad
from Los Angeles
Verified Purchase:No
Have been really happy with my 15", 29 Bottle Dual Zone refrigerator. It is just the perfect size and capacity for my needs. Just recently it had a glitch. Customer Service has been really friendly and responsive in helping to resolve my issue.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Wine Fridge
on February 1, 2020
Posted by: theboymomx3
from Ohio
I'm so excited about this cool fridge! I love how versatile it can be. I can use it for my wine, the hubby's beer or even the kids drinks
Response from NewairBy NewAir, Customer Service, February 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: 22Mike33
from Raymond, MS
Verified Purchase:Yes
I've had this wine fridge for over a year now and it continues to work and look great. The LEDs are aesthetically pleasing and it keeps my wines at the prescribed temperature. I highly recommend this product for any wine enthusiast!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Malfunctioning after 2 Star Review.5 Star Review years
on January 25, 2021
Posted by: BitterFinish
from Undisclosed
Verified Purchase:Yes
This worked great at first. The different zones let me chill white wine to a lower temperature. However, about 2.5 years after it was purchased, it began beeping continuously and the temperature control began flashing at 32 degrees F. We immediately opened up the fridge thinking it may could have frozen/cracked/exploded the bottles. We found the white wine compartment had stopped cooling. No idea how to troubleshoot this as it's not a "standard problem", but we did try keeping it unplugged overnight and try plugging it into other outlets with the same result. If the longevity is only 2 years, it's ridiculous considering how much it cost up front. Also, unless you're storing 29 bottles of dessert wine, this fridge in no way is equipped to store 29 bottles as advertised. I tried a variety of configurations and only came up with 23-26 bottles depending on stacking ability. Without stacking, it can only hold 15 bottles.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair