Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Excellent Wine Fridge
on September 9, 2020
Posted by: NC Lil
from Wallace, NC
We are planning to place our wine fridge in an island that will arrive in a few weeks. Mean time we are using it in our breakfast nook. It looks incredible and it keeps our wines at appropriate temps
Response from NewairBy NewAir, Customer Service, September 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the NWC029SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on March 14, 2018
Posted by: Jared
from Redding ca
The product is perfect. Exactly what I was looking for
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: lorie311
from Metairie LA
Verified Purchase:Yes
Liz has provided me with excellent customer service. My frig is not currently working, and she has assisted me with troubleshooting, sending out new parts and instructions. Love the design of the 29 bottle frig and the temperature is always perfect.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Classy machine
on December 29, 2021
Posted by: Holly
from Pine knoll shores, NC
Verified Purchase:No
We love the look of our new wine fridge. The wooden shelves are a very nice touch as well. Adds a classy touch to our kitchen, esp. at night with the blue interior light!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
This product made my kitchen complete!
on December 22, 2021
Posted by: Tariq
from Tampa, FL
Verified Purchase:No
We designed our new construction house kitchen with this wine cooler in mind. It has been absolutely stunning in our kitchen and has been complimented by many guest. It had a smaller white wine area as opposed to red, however that's not an issue for us since. Would recommend to anyone seeking a built in Wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Good Marketing, Poor Function
on June 10, 2021
Posted by: DaveS
from Las Vegas
I've owned it for 8 months and have repressed a review until now on the theory that I wanted to live with it in order to offer a fair review. It's got good and poor qualities, but for me the overall impact has been frustration. I've owned other very nice, quality wine fridges in the past which gives me the ability to compare. This unit has good style, reliable operation, nice features, quiet operation and cools two zones as advertised.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
Response from NewairBy Newair, Customer Service, June 13, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
I would not buy this product again.
on November 16, 2017
Posted by: Terry
from Fort Wayne, Indiana
Even though the product details say that the shelves are adjustable, I see absolutely no way to adjust them. Very disappointing as a couple of shelves will not even hold a standard size bottle. Am I missing something?
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Nice Unit
on November 18, 2020
Posted by: Mgold
from Milwaukee, WI
This is a nice fridge and I really like the 2 zones. I had an issue with the fan making a noise after about 2 years, but customer service had a new one sent out to take care of the issue. Overall a great wine fridge.
Response from NewairBy NewAir, Customer Service, November 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair