Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
1
Looks great but...
on June 1, 2021
Posted by: Billy47
from Spring, Texas
I recently installed my new unit. Black stainless looks great but unfortunately unit produced condensation on outside of glass. There was so much water it formed a puddle below unit. I had to unplug unit and request a replacement
Response from NewairBy Newair , Customer Service, June 1, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Best under counter 15"
on June 3, 2021
Posted by: pruth
from Oregon
I just completed a remodel on my kitchen and added the 15" dual zone Newair cooler. LOVE IT
Response from NewairBy Newair , Customer Service, June 6, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great features
on June 22, 2021
Posted by: BAG 2005
from Houston Tx
The unit is modern and sleek. My family loves the Blue accent light inside of the unit.
Customer service was easy to deal with. Our agent Liz was a BIG HELP!!!!
Customer service was easy to deal with. Our agent Liz was a BIG HELP!!!!
Response from NewairBy Newair , Customer Service, June 23, 2021
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent product and service
on June 25, 2021
Posted by: Joec
from Toms river, NJ
I bought my wine cooler 3 months ago and was working great. I love the feature that allows 2 separate temperature controls. The black stainless matches my other appliances as well. I did run into an issue recently but it was resolve quickly thru customer service. I would certainly recommend this product and company's product to a friend.
Response from NewairBy Newair , Customer Service, June 29, 2021
Thank you for posting your comments in regards to your NWC029BS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Great looking Wine Cooler
on June 25, 2021
Posted by: Joecc
from Toms River
I bought this 3 months ago and my wife and I love it. My wife loves it because the black stainless steel matches the other appliances. I love it for the dual zone temperature controls. I had an issue recently and Customer service responded quickly. Great product and company.
Response from NewairBy Newair , Customer Service, June 29, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this NWC029BS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Stylish Compact Wine Fridge
on June 25, 2021
Posted by: Jessie
from Austin, TX
Stylish wine fridge. It’s a compact unit that looks great and has dual zones for wine and red. Can get a good number of bottles in the fridge.
Also, great customer service. Had an issue with the first unit and it was replaced. The second unit works well and is relatively quiet.
Response from NewairBy Newair, Customer Service, June 29, 2021
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Works great
on July 8, 2021
Posted by: Joe88
So far, works like it’s supposed to, it’s a nice design, and it fits where I needed it.
Response from NewairBy Newair , Customer Service, July 11, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love this Wine Fridge
on July 14, 2021
Posted by: Lisa P.
from Florida
Single best present my Husband has ever gotten for me for Christmas. It fit perfectly in between our cabinets, looks super, and keeps all our wines at their optimal temperature. I love the wood shelves because they make the fridge look that more elegant. The customer service is also five-star. Highly recommend!
Response from NewairBy Newair, Customer Service, July 15, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair