Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Excellent Wine Fridge
on September 9, 2020
Posted by: NC Lil
from Wallace, NC
We are planning to place our wine fridge in an island that will arrive in a few weeks. Mean time we are using it in our breakfast nook. It looks incredible and it keeps our wines at appropriate temps
Response from NewairBy NewAir , Customer Service, September 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the NWC029SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
NewAir 15" Dual Zone Wine Frig
on September 21, 2020
Posted by: Tom HoustonTX
from Houston, TX
I bought this Dual Zone Wine Frig in July 2020 and the two zones did not cool properly. NewAir sent me new sensors to replace that did not solve the problem. They immediately replace the Fridge and it is working perfectly!
Response from NewairBy NewAir, Customer Service, September 21, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15” Built-in 29 Bottle Dual Zone Wine Fridge. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great features and looks great in my bar area!
on October 19, 2020
Posted by: Angie
from Jacksonville fl
We bought this unit two years ago and love it. Keeps both red and white wines at perfect temps. Looks great as part of our bar counter.
Response from NewairBy NewAir , Customer Service , October 20, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge AWR-290DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Anonymous
from Flagstaff, Arizona
Verified Purchase:Yes
Product is excellent. Delivery time is Excellent. Customer Service is Excellent. Great value for the price. Super quiet. You can not hear this unit running unless you are on your knees next to the unit. BUY this if you are looking for a great wine cooler.
Written by a customer while visiting Newair
Customer Rating
5
Love the unit
on October 23, 2020
Posted by: ms soupy
from Bradenton, Fl
We bought this a year ago and had some issues with the temperatures fluxuating so they are replacing the unit..
Response from NewairBy NewAir , Customer Service , October 23, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy NewAir , Customer Service, November 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great addition to our kitchen!
on November 5, 2020
Posted by: Anonymous
We were looking for a wine fridge to replace our old trash compactor and this fridge fits the space perfectly. It looks beautiful and the dual zone is great to have, since we drink both white and red wines. We did have an issue with it almost a year later, but customer service was great and resolved it quickly.
Response from NewairBy NewAir , Customer Service , November 5, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice Wine Cooler
on November 13, 2020
Posted by: Amills
from Big Sky, MT
We got this almost a year ago. It looks great in our home and love it! We did start having issues with with the temperature which is why I gave it 4 stars. I worked with Melissa in Customer Service and she got a whole new one ready and shipped out to us. Customer Service can be hit or miss and they did an awesome job!
Response from NewairBy NewAir , Customer Service, November 13, 2020
Hi, Thank you for taking the time to leave a review on your NewAir 15” Built-in 29 Bottle Dual Zone Wine Fridge. Thank You for choosing NewAir!
Written by a customer while visiting Newair