Customer reviews from belkin.com
WeMo - Wi-Fi Smart Light Switch (2-Pack) - White
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
16
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
5
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for WeMo - Wi-Fi Smart Light Switch (2-Pack) - White
Customer Rating
4
Inexpensive way to get into home automation
on September 15, 2019
Posted by: woodman
from Philly
Purchased my first wall switch years back to help me determine what really complex and costly hub and device system I needed to figure out how to automate my house. Just one was going to be all I needed to help me figure out how to deal with the complexities of automation.
My first wall switch turned my head around to a way to accomplish my needs way easier, and way more cost effectively.
So I decided to go with WEMO.
So this acquisition is an expansion of a really effective and convenient system I’ve put together. in addition to I have quite a few wall plugs, a motion detector for a wall switch, a WEMO controlled Crock Pot and all my devices are available worldwide if I have an internet connection.
You do need a good solid WIFI connection where your devices are but if your hooked up on a solid connection this is a very useful system
My first wall switch turned my head around to a way to accomplish my needs way easier, and way more cost effectively.
So I decided to go with WEMO.
So this acquisition is an expansion of a really effective and convenient system I’ve put together. in addition to I have quite a few wall plugs, a motion detector for a wall switch, a WEMO controlled Crock Pot and all my devices are available worldwide if I have an internet connection.
You do need a good solid WIFI connection where your devices are but if your hooked up on a solid connection this is a very useful system
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: BobC
from Richmond, VA USA
Verified Purchase:Yes
Purchased three weeks ago. It took two phone calls (total time on the phone was about 90 minutes) to tech support to get switch to finally function. I have still not been able to get separate schedules to work on individual switches. I have to switch all of them on and off manually. One older WEMO switch is working well and the schedule feature is also working that one. A lot of this could have been avoided with decent setup documentation. The documentation assumes plug-and-play. It is not!
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, December 30, 2019
Hello BobC,
The time set for both rules could be overlapping with each other. You can try creating the rules on a different compatible device to check if the rules still won't work. If not, please send us an email at WemoCares@belkin.com along with your contact info and the link to this review for reference.
We'll wait for your email.
Regards,
Wemo Support
www.wemo.com
The time set for both rules could be overlapping with each other. You can try creating the rules on a different compatible device to check if the rules still won't work. If not, please send us an email at WemoCares@belkin.com along with your contact info and the link to this review for reference.
We'll wait for your email.
Regards,
Wemo Support
www.wemo.com
Written by a customer while visiting belkin.com
Customer Rating
1
The device have multiple problems and poor support
on March 29, 2020
Posted by: woof72
from California
Issues:
- The android app/device asks to update firmware. Unfortunately, it asks for update everyday even though it has been updated to the same version previously.
- The device is now operation in away mode - even though the status and programming is not in away mode.
- The android app/device asks to update firmware. Unfortunately, it asks for update everyday even though it has been updated to the same version previously.
- The device is now operation in away mode - even though the status and programming is not in away mode.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, March 30, 2020
Hi there,
The Wemo Light Switch should have work flawlessly after updating the firmware and having such challenges is totally unexpected. Allow us to assist you in getting the Wemo Light Switch working again. Send us your contact details at WemoCares@belkin.com so that we can escalate your case to an Escalation Engineer. Please include the link to this post for our reference.
We hope to hear from you again.
Regards,
Carl
Wemo Support
The Wemo Light Switch should have work flawlessly after updating the firmware and having such challenges is totally unexpected. Allow us to assist you in getting the Wemo Light Switch working again. Send us your contact details at WemoCares@belkin.com so that we can escalate your case to an Escalation Engineer. Please include the link to this post for our reference.
We hope to hear from you again.
Regards,
Carl
Wemo Support
Written by a customer while visiting belkin.com
Posted by: Ed C
from Herriman, UT
Verified Purchase:Yes
I love how easy the Wemo switch is to install and get connected to my home network, compared to the other guys who just are so good (Wink, Wink).
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: Lazy guy
from North Dakota
Verified Purchase:Yes
These were easy to install and connect to my Google home network. The wemo interface was easy to setup a custom schedule for my outdoor garage lights to turn on and off.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: portervilledave
from Porterville, CA
Verified Purchase:Yes
Fix the cloud. No other service breaks down so much. Redesign it. I have a heck of a time mounting it in an electrical box because the dimensions make it difficult to get the switch to fit.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, July 21, 2020
Hi,
This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians to get in touch with you for further troubleshooting.
Just send us your contact details at WemoCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians to get in touch with you for further troubleshooting.
Just send us your contact details at WemoCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
3
Read the fine print
on December 10, 2020
Posted by: GCR1
from VA
The Wemo smart light switch F7C030 does not work with the Apple Home app unless you purchase a Wemo Bridge. You have to look closely to find this and I missed it and now have two light switches that don't work through the Apple Home app
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com