Customer reviews from belkin.com
WeMo - Wi-Fi Smart Light Switch (2-Pack) - White
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
16
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
5
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for WeMo - Wi-Fi Smart Light Switch (2-Pack) - White
Customer Rating
4
Color clash
on November 3, 2018
Posted by: MichaelGT
from Columbia, MO
At my previous house, I had a WeMo switch that controlled a ceiling fan -- the switch looked and functioned perfectly. Recently, I purchased 3 more WeMo switches for my new house and have them on all of the bedroom ceiling fans. They are wonderful in terms of function, but my current house has no bright white light switches or electric outlets, so the WeMo switches are a bit of an eyesore. I sure would like to see a light almond color become available in the near future.
Written by a customer while visiting belkin.com
Posted by: Lenny EP
from San Antonio
Verified Purchase:Yes
These light switches are so awesome. I purchased three weeks ago and live being able to control them with the touch of an app or even manually. Not to mention being able to use other voice activated features. I can turn on my lights when i know i am going to be out in the evening to simulate someone is home or to simply provide light when we get home late at night and want a clear path for the kids to walk down the hallway or more importantly when I am carrying them to their respective rooms at night after a long day. Great product that is reliable and so convenient for operation. Only drawback is getting a licensed electrician to install but worth it.
Written by a customer while visiting belkin.com
Posted by: dpnii1990
from Meadville, PA
Verified Purchase:Yes
Easy to install if you know electrical. Just really wish you all had a double switch product available. I have 5 different locations in my home that need them.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
5
Easy to set up & use, Homekit automation is great!
on April 2, 2018
Posted by: Muco
from Austin, TX, USA
Gender:Male
Verified Purchase:Yes
All works as advertised. I now have most o fmy downstairs automated and working with Apples home kit and homepod.
Written by a customer while visiting belkin.com
Customer Rating
2
App failure
on January 26, 2019
Posted by: Roubens
from Germantown TN
I like these light switches when they work. Unfortunately often the app has problems showing the switches they become greyed out and you loose control for no reason at all. Sometimes they work sometimes don't. Also very difficult reseting if you change network.
Written by a customer while visiting belkin.com
Customer Rating
1
Loose Settings After Power Failure
on October 28, 2018
Posted by: Chuck1551
from Fredericksburg, VA
These switches loose there settings anytime there is a power failure and have to be setup again. Belkin has known about this for over a year and refuses to correct the problem. Just do a search and you see what I am talking about
Written by a customer while visiting belkin.com
Posted by: Hairy
from Orange
Verified Purchase:Yes
Can't use if there is more than one switch. Need close and good wi-fi.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, April 24, 2019
Hi,
We'd like to take a closer look of your setup so we can provide the needed assistance. Please email the details at WemoCares@belkin.com and one of our Escalation Engineers would gladly assist you. Include the link to this post and your contact information once you reach out.
Regards,
Klaudette
Wemo Support
We'd like to take a closer look of your setup so we can provide the needed assistance. Please email the details at WemoCares@belkin.com and one of our Escalation Engineers would gladly assist you. Include the link to this post and your contact information once you reach out.
Regards,
Klaudette
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
1
multiple devices, multiple networks
on May 28, 2019
Posted by: Bad app
from Hi
Your app has a major flaw. I have your products setup at two separate homes. I can’t control them from one mobile device. Home 1 on iPhone, home 2 on iPad. Very inconvenient and difficult to accept that your app is so antiquated.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, May 29, 2019
Hello,
As of now, controlling your Wemo devices, which are configured on different networks, in one mobile device is yet to be available on our Wemo app. Rest assured it is already listed on our pipeline. We hope for your kind understanding and please feel free to email us at WemoCares@belkin.com for further concerns.
Regards,
Klaudette
Wemo Support
As of now, controlling your Wemo devices, which are configured on different networks, in one mobile device is yet to be available on our Wemo app. Rest assured it is already listed on our pipeline. We hope for your kind understanding and please feel free to email us at WemoCares@belkin.com for further concerns.
Regards,
Klaudette
Wemo Support
Written by a customer while visiting belkin.com