Customer reviews from whirlpool.com
Whirlpool - 36" Gas Cooktop - Black
Average customer rating
4.4
(630 Reviews)
Rating breakdown 630 reviews
5 Stars
417
4 Stars
124
3 Stars
56
2 Stars
13
1 Star
20
89%of customers recommend this product.
(
500 out of
564)
Customer Reviews for Whirlpool - 36" Gas Cooktop - Black
Customer Rating
5
Easy to use.
on December 18, 2023
Posted by: Rsather
[This review was collected as part of a promotion.] Stove top works well.My wife likes how easy to clean with grates that hinge up.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A few flaws
on December 18, 2023
Posted by: Becky Sue
from Denver, CO
[This review was collected as part of a promotion.] I don't love this cooktop. The first issue is that the flame does not adjust low enough. Every single burner boils, burns and spatters food even on the lowest flame setting. You cannot leave anything on this cooktop to just keep warm or gently simmer. The other complaint is that there are cut outs in the iron grates near the burner which are so large it causes small pans to tip. I can't figure out why this cooktop was designed with these.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Like that it’s a 5 burner and stainless steel.
on December 29, 2023
Posted by: Irie in Texas
[This review was collected as part of a promotion.] This product was installed by the builder. What I’ve noticed is that there actually ISN’T a low or simmer feature. I have to really watch that my food does not burn.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2024
Thank you for sharing your insights with us, Irie in Texas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 457972.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
5 burners counter top gas stove
on January 1, 2024
Posted by: Elle21
[This review was collected as part of a promotion.] Looks amazing and with 5 burners are awesome. I really love this stove.
Written by a customer while visiting whirlpool.com
Customer Rating
5
36 inch Gas Cooktop
on January 2, 2024
Posted by: Herbie
[This review was collected as part of a promotion.] The whirlpool cooktop is simple and easy to use. I enjoy the many different burners I can use to cook on. Keep up the good work
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor construction. Materials are not standing up
on January 2, 2024
Posted by: Tim H
[This review was collected as part of a promotion.] New home and have not used it yet. Already there are surface rust spots on the cooktop “stainless steel” surface which I have trouble cleaning off. The grates above the burners are very cheaply made and very thin for a cooktop of this price. Super disappointed in how poorly made this is. Terrible - shouldn’t put you brand name on it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2024
Hello Tim H,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 459821.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 459821.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Stovetop
on January 13, 2024
Posted by: Al67
[This review was collected as part of a promotion.] This product is outstanding and love the small simmer burner.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great!
on January 19, 2024
Posted by: Randy 123
[This review was collected as part of a promotion.] Looks great and works well. Our first time using gas and we’re impressed.
Written by a customer while visiting whirlpool.com