Customer reviews from whirlpool.com
Whirlpool - 36" Gas Cooktop - Black
Average customer rating
4.4
(630 Reviews)
Rating breakdown 630 reviews
5 Stars
417
4 Stars
124
3 Stars
56
2 Stars
13
1 Star
20
89%of customers recommend this product.
(
500 out of
564)
Customer Reviews for Whirlpool - 36" Gas Cooktop - Black
Customer Rating
3
Just Average
on July 11, 2023
Posted by: VAR63
from Sterling, VA
[This review was collected as part of a promotion.] The metal base seems to be very thin material. The knobs are backwards in my opinion. In order to turn a burner on the knob has to be turned counterclockwise. Everything else is okay.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful look in my kitchen
on July 12, 2023
Posted by: winegolflsp49
from Willis, Texas
[This review was collected as part of a promotion.] This was my appliance package in my new home, but I am happy it is whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks and works great
on July 12, 2023
Posted by: Knorris
from North Las Vegas nv
[This review was collected as part of a promotion.] I love the cooktop works very well. Little difficult to clean, but overall it’s a very nice set of products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Cooktop!!!
on July 12, 2023
Posted by: Southern Gal Cooker
from Arkansas
[This review was collected as part of a promotion.] Picked this cooktop for it's good looks at first. Now that it is installed in our new home, it's not only beautiful but cooks wonderfully. That extra middle burner is handy. Love, love, love this cooktop!!! Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good basic range
on July 13, 2023
Posted by: Natalie
from Florida
[This review was collected as part of a promotion.] Range works great, but metal scratches very easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I liked the way it looks
on July 14, 2023
Posted by: Vasuraj
from Texas
[This review was collected as part of a promotion.] I have been using this for a month now, it’s taking too long time to cook as the fire is not reaching the vessel due to the rack is too high . If we put the heat on high the vessel and surround is also getting heated up
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Home installed
on July 16, 2023
Posted by: Randyc
from Fulshear Texas
[This review was collected as part of a promotion.] This cooktop was installed new in our home. It was badly scratched. We are still trying to get our builder (Pulte) to replace the unit.
The 3 medium size burners do not turn down low enough for a simmer, resulting in scorching food.
The 3 medium size burners do not turn down low enough for a simmer, resulting in scorching food.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not nearly as good as my previous cooktop (Dacor)
on July 17, 2023
Posted by: disgruntled1
from New England
[This review was collected as part of a promotion.] The ignition is spotty and doesn't always work, and the power is pitiful. It takes sometimes twice as long to boil water as it did on my previous cooktop. The power burner doesn't deliver nearly the heat I want for stir frying. And the griddle available for this is laughable. You can cook two eggs on it. I'm severely disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 18, 2023
Thank you for sharing your insights with us, disgruntled1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357595.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com