Customer reviews from whirlpool.com
Whirlpool - 30" Gas Cooktop - White
Average customer rating
4.1
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
248
4 Stars
120
3 Stars
73
2 Stars
15
1 Star
34
78%of customers recommend this product.
(
345 out of
442)
Customer Reviews for Whirlpool - 30" Gas Cooktop - White
Customer Rating
4
Cooktop Review
on October 27, 2021
Posted by: Dutt
from Austin, TX
[This review was collected as part of a promotion.] We bought a new house & moved in in June 2021, the Whirlpool cooktop came as part of the installed appliances. As far as the cook top is concerned we have not complaints. BUT we would like to inform the manufacturer of the following issues we faced:
1. The knobs are made of plastic of some kind and the one nearest to the medium burner melted/curled a little in the heat.
2.The cast iron grates seemed a little flimsy. I picked it up by one of the cross bars to take it to the sink to wash it and it snapped off. Luckily the grate landed with a thud on the counter and not on my foot.
I am looking up how to inform the company and request for a replacement.
1. The knobs are made of plastic of some kind and the one nearest to the medium burner melted/curled a little in the heat.
2.The cast iron grates seemed a little flimsy. I picked it up by one of the cross bars to take it to the sink to wash it and it snapped off. Luckily the grate landed with a thud on the counter and not on my foot.
I am looking up how to inform the company and request for a replacement.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
WORST GAS COOKTOP!!!
on December 28, 2022
Posted by: Kevin
from San Jose CA
this gas cooktop is awful. The grate is so big and the pan sits so far from the flame, cooking time is 2x my 15 year old GE cooktop. Small volume liquids never properly reach boiling point because of this.
my family cooks a lot, and we have already noticed our GAS usage gone up.
my family cooks a lot, and we have already noticed our GAS usage gone up.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 3, 2023
Thank you for sharing your insights with us, Kevin. It's hard for us to hear that you had a negative experience with your Cooktop, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64223P7oy or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Plastic knobs and placement was a stupid design
on April 12, 2023
Posted by: SWNoneya
from Cody WY
This came with the upgraded kitchen package in my modular home. It really is not much cooking space and it's pretty impossible to use all 4 burners at once unless you are using tiny pans. The smallest burner is really pointless, the medium size is the smallest you need. Also having the knobs inset into the cooking area takes up valuable space. My outer 2 knob covers are melted/warped because I use a griddle pan that covers 2 burners and extends over the outermost knobs. Would've been ideal to include a custom fit griddle pan with it. Also a 5th middle burner for all over coverage would have been great. I do like the EZ-2-Lift grates but the pot filler on my wall keeps that function from working on the right grate. Overall if I could have chosen another model I would have. Don't even get me started on the touch screen oven it came with. NEVER again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Cooktop
on February 1, 2019
Posted by: Toni65
from Texas
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago and realize how much I missed cooking with gas!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very Practical
on May 1, 2019
Posted by: Phyre80
from Los Angeles
Gender:Female
[This review was collected as part of a promotion.] After a long wait of almost 9 months and looking for the right contractor, we finally installed our gas cooktop and it’s been great. Very eye catching and nice to look at. One draw back is that it’s hard to place 2 large pots on it at the same time due to its size (30 inches). An extra 2 inches I believe would help with that problem. But all in all I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what I was expecting
on November 7, 2019
Posted by: FLMimi
from Chapin, SC
[This review was collected as part of a promotion.] We purchased a new house and it came with this cook top converted to propane. I am not happy with it. We have had it adjusted 3 times already and it does not cook consistently. 3 of the burners are for cooking and one is for simmering, or so I was told. The 3 cooking burners run very hot on the low setting and do not work well with smaller pans/pots. The grate does lift easily for cleaning which is nice but over all at this time I would not go with this cook top again. It very well could be that it has not been adjusted correctly or was not installed correctly, but the fact that one burned is not supposed to be used for cooking does not sit well with me.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst stove ever!
on December 4, 2019
Posted by: colsell944
from ann arbor ,mi.
I have had this stove for one year and its a total waste of money. The grill top always slides off base no matter how clean it is. Three of four burners work. No difference between medium high.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Digital Care, December 6, 2019
Hey colsell944, we value your time and would like to look into the concerns with your Cooktop. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Oven.
on April 7, 2021
Posted by: Debbie
from SAN DIEGO, CA
[This review was collected as part of a promotion.] This range top replaced my still workable former range top of the same brand. It works well and is easier to clean, although the iron grill is a bit bulky and awkward to work with.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com