Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(794 Reviews)
Rating breakdown 794 reviews
5 Stars
440
4 Stars
205
3 Stars
76
2 Stars
17
1 Star
56
85%of customers recommend this product.
(
547 out of
647)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Solid performers.
on January 13, 2026
Posted by: Goracingguy
[This review was collected as part of a promotion.] Bought, as part of condo purchase. Have always had full size units in past and was very pleasantly surprised by units. Both were seamless in working extremely well. Would recommend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lasted a total of 6 months. I deserve a refund.
on January 13, 2026
Posted by: Sero
Only lasted 6 months before failing.Machine will not even turn on. Whirlpool will not honor warranty or even send a tech out to look at it. Honestly I think I deserve a refund for all the hassle it's caused at this point. Have to handwash all my clothes until I can find a machine to replace it. Very cheaply made machine that is not at all built to last. Save your money and buy a higher quality machine.
Response from whirlpool.comBy Branded Team, Consumer Care, January 14, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Laundry Center. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 900902
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great price
on January 16, 2026
Posted by: Lynn
[This review was collected as part of a promotion.] I had a stackable washer dryer before I purchased this unit . I am happy with it although it does make noise going through the cycles.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dryer works well!
on January 29, 2026
Posted by: LaundromatLil
from Richmond, BC
[This review was collected as part of a promotion.] I bought this laundry center a month ago and I have yet to wash a load of clothes because the spin cycle never worked. Apparently it was a factory flaw that needs a new part. I’m still waiting…at the laundromat!😳
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 5, 2026
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case 298314060. Take care! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5
Smaller model ,still does large bedding well
on February 4, 2026
Posted by: Kelbobel
[This review was collected as part of a promotion.] Have been using it for about a month and does our king bed sheets very well and leaves our clothes very clean
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 16, 2026
Posted by: Grizz
[This review was collected as part of a promotion.] Works well but I thought I was buying a machine that was NOT HE. It would be good to use more water during a cycle.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disapointed
on February 17, 2026
Posted by: Bobo
[This review was collected as part of a promotion.] I bought and reveived october 30. I have problem since january.
I can’t wash and use the dryer.
I can’t wash and use the dryer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 18, 2026
Hello!
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lot of different washer & dryer features
on February 22, 2026
Posted by: Maxi
[This review was collected as part of a promotion.] I love my new Tower Whirlpool washer &dryer, easy to use
Written by a customer while visiting whirlpool.com