Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
430
4 Stars
202
3 Stars
75
2 Stars
16
1 Star
52
85%of customers recommend this product.
(
543 out of
638)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
2
on July 6, 2025
Posted by: Maree
[This review was collected as part of a promotion.] My first appliance was a lemon and was fully replaced on 6/28. I'm withholding judgement until I've gotten acquainted with the second unit. So far, so good.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 748505
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 748505
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Over engineered
on July 6, 2025
Posted by: Brad
[This review was collected as part of a promotion.] Well to make it simple "
over engineered" lacking something so simple and busser telling your dryer is done.so many temperature settings that are basically the same, water sensor seems off barely enough water to wet the clothes.
over engineered" lacking something so simple and busser telling your dryer is done.so many temperature settings that are basically the same, water sensor seems off barely enough water to wet the clothes.
Written by a customer while visiting whirlpool.com
Customer Rating
3
disappointed
on July 11, 2025
Posted by: Flor
from Michigan
[This review was collected as part of a promotion.] I didn't expect to have issues with it this early of owning it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the space saving stack
on July 11, 2025
Posted by: Shari
from Abilene TX
[This review was collected as part of a promotion.] This alliance has worked perfectly since it was installed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Washer Issues
on July 11, 2025
Posted by: Washer Issues
[This review was collected as part of a promotion.] Purchased the Washer Drier Combo about a month ago and still have not had the washer work once since there is an issue with the motherboard. Very disappointed that a new machine has to have warranty work done to it before I am able to use it. Waiting currently for the second replacement part since the first part was defective too. It is sad a company like Whirlpool who was amazing in the past now does not do quality checks on all their products they ship out.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Laundry Center. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 750895.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I needed
on August 10, 2025
Posted by: tequilerokid
[This review was collected as part of a promotion.] I feel this is the best thing I have purchased in a long time.. it is a perfect fit for my apartment.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on August 14, 2025
Posted by: Mike
from San Juan PR
[This review was collected as part of a promotion.] In love with my new appliance. Very convenient and silence.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great combo
on August 18, 2025
Posted by: jimbobillybob
from Racine, WI
[This review was collected as part of a promotion.] I've had it for a week, and am happy with it. Works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com