Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
394
4 Stars
185
3 Stars
66
2 Stars
12
1 Star
46
86%of customers recommend this product.
(
512 out of
597)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Good enough but annoying
on March 2, 2025
Posted by: John Cosyn
[This review was collected as part of a promotion.] I bought this washer/dryer unit to replace the one that was in the house when I bought it over ten years ago. It's pretty much the same but has some fancier cycle settings. It works fine and the washer tub is slightly larger, but I have two complaints:
1. The washer won't run at all unless the lid is closed. I used to be able to let it start filling with water and use that to rinse the liquid detergent cup. Now I have to rinse it in a sink.
2. The dryer latch is very tight, meaning i have to slam it to get it closed. I'm hoping it will loosen up over time.
1. The washer won't run at all unless the lid is closed. I used to be able to let it start filling with water and use that to rinse the liquid detergent cup. Now I have to rinse it in a sink.
2. The dryer latch is very tight, meaning i have to slam it to get it closed. I'm hoping it will loosen up over time.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 12, 2025
Posted by: mikestra
[This review was collected as part of a promotion.] Overall a nice stacked combo of washer & dryer. However it has some deficiencies. The washer vibrates quite a bit during its washing cycle. It vibrates more than I think it should. The dryer has a really tight closing mechanism, you have to slam the opening door in order to close it. Overall the clothes come out looking & feeling nice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient
on March 19, 2025
Posted by: Food4
[This review was collected as part of a promotion.] Works well. Drys fast, cleans clothing. Highly recommended.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good and Not so good
on March 23, 2025
Posted by: beckyj
from Alabama
[This review was collected as part of a promotion.] The washer works well, but the dryer takes hours to dry clothes, even on the highest settings. It was aet up by the retailer where I purchased it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 26, 2025
Posted by: Erin
[This review was collected as part of a promotion.] I was apprehensive to purchase this washer/dryer combo because I have never owned a whirlpool appliance. Boy, was I wrong for not owning one sooner! The unit is quiet. The controls are in a great location with being above the dryer. My last unit, the controls were in the middle of the unit & would change the knobs when putting clothes in the dryer. The washer works very well! I feel my clothes come out cleaner than my other unit. I feel the wash cycle doesn't take forever- maybe an hour. I love that the washer has a liquid bleach dispenser & agitator with a fabric softner dispenser. There are several different wash cycles you can use. The dryer is quiet & dries the clothes quickly - very impressed! There are different dry cycles & temperature settings.I was amazed with how much lint came off the screen so make sure you clean the lint trap after each dry cycle. The depth on this unit was about 4 inches deeper than my old unit which was not a problem for me because I had the room where the unit was installed. All in all very satisfied with my purchase & the washer/dryer combo!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
noisy
on March 28, 2025
Posted by: unhappy
from Utah
[This review was collected as part of a promotion.] I purchased this stackable W/D two weeks ago and it is very loud in the wash cycle,
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 1, 2025
Hello,
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #700975.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #700975.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 30, 2025
Posted by: Me71
from Michigan
[This review was collected as part of a promotion.] I got this on sale at great price! They are good quality machines!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Little Unit
on March 31, 2025
Posted by: clocknurse
[This review was collected as part of a promotion.] I’ve had this unit for 5 weeks. It’s just my husband and I now so I didn’t need one of the large sets and decided to go with this unit, so far-so good. I love the stack feature as it frees up so much floor space (my laundry room is small), and I can store the clothes basket on top! It does a great job of cleaning clothes. I love the “Done” light on the washer, no more guessing if the cycle is complete! If I had to mention any negatives I would say I wish the dryer had the buzzer when the load is done drying. But that is not a deal breaker. All-in-all, I’m happy with this unit.
Written by a customer while visiting whirlpool.com