Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
430
4 Stars
202
3 Stars
75
2 Stars
16
1 Star
52
85%of customers recommend this product.
(
543 out of
638)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Definitely, The Features Are Wonderful.
on May 1, 2024
Posted by: M. Ali
[This review was collected as part of a promotion.] I Am 71 Years Old Now But When Even I Was In My Twenties, I Have Been Using Whirlpool Appliances And Feel Deeply Satisfied With The Name Brand Because It Is Made In The Great Country Of USA.
Though, It Is Only Two Weeks Ever Since I Bought This Unit. So, Hoping, Praying And Wishing The Long Life Of My Washer Dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 18, 2024
Posted by: WVGRANDMA
[This review was collected as part of a promotion.] We bought this due to our basement flooding n needed to put one on main floir
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 1, 2024
Posted by: don't have one
[This review was collected as part of a promotion.] I have only used this machine once since i have had it set up and so far seems to be working good for me.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Clean clean clean
on July 4, 2024
Posted by: Sandy
[This review was collected as part of a promotion.] I have my new laundry center and so far it is really nice. It is easy to use and it is so company. Glad I made the choice to get this unit
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very Basic
on July 25, 2024
Posted by: K0m9
from Haliburton
[This review was collected as part of a promotion.] Cleans well but noisy and vibrates on spin. Dryer doesn't have a timed low heat setting. Sensor dry seems to go way beyond dry and overheats clothes. We have to do all clothes on delicate.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, July 29, 2024
Hello, K0m9! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, phone number, and review ID (283198023). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cleans well for a small presence
on July 28, 2024
Posted by: Gramalone
[This review was collected as part of a promotion.] All I need. Just wish it could accommodate larger quilts
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lacking Options
on July 31, 2024
Posted by: Jake
from Kamloops, BC
[This review was collected as part of a promotion.] This review compares our new Whirlpool stack which replaces a Maytag Neptune front load stack which was purchased 24 years ago, and now requires a new timer. Several loads have been washed / dried and the Whirlpool is working as designed. These are my thoughts relating to the new unit, compared to our old Maytag.
1. Less flexibility of wash cycles - Old Maytag had option of extra rinse cycle as well as option of high speed spin which this Whirlpool does not. Unit seems very hard on clothes for cycles except delicate and causal which have low spin speeds, and long dry times. I will note you can run an extra cycle of drain and spin to provide shorter dry times.
2. Total absence of sound deadening - Unit is very noisy during normal operation, with clacks and bangs. Even closing the dryer door requires a slam for the plastic latch to catch which is probably about 90 decibels, with the door being hollow.
3. Absence of option for tone or buzz when program is finished, and no light in dryer.
4. Control knob for wash cycles works very smoothly, dryer control knob feels like it’s stirring a bucket of elastic bands in sand.
While I understand if you save $5 on 10,000 washers during production you have an extra $50,000 in profit, you are charging a premium price at retail and I could have purchased a GE for approximately $500 less. Truth is, I thought we were purchasing a premium machine with this Whirlpool. Four or five extra dollars spent in features and sound deadening quality would go a long way to convince us we had.
I am giving 4 stars, as the product is working as it was designed.
1. Less flexibility of wash cycles - Old Maytag had option of extra rinse cycle as well as option of high speed spin which this Whirlpool does not. Unit seems very hard on clothes for cycles except delicate and causal which have low spin speeds, and long dry times. I will note you can run an extra cycle of drain and spin to provide shorter dry times.
2. Total absence of sound deadening - Unit is very noisy during normal operation, with clacks and bangs. Even closing the dryer door requires a slam for the plastic latch to catch which is probably about 90 decibels, with the door being hollow.
3. Absence of option for tone or buzz when program is finished, and no light in dryer.
4. Control knob for wash cycles works very smoothly, dryer control knob feels like it’s stirring a bucket of elastic bands in sand.
While I understand if you save $5 on 10,000 washers during production you have an extra $50,000 in profit, you are charging a premium price at retail and I could have purchased a GE for approximately $500 less. Truth is, I thought we were purchasing a premium machine with this Whirlpool. Four or five extra dollars spent in features and sound deadening quality would go a long way to convince us we had.
I am giving 4 stars, as the product is working as it was designed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Door issues
on August 4, 2024
Posted by: MikeC
from Stevensville, MD
[This review was collected as part of a promotion.] Bought this stacking unit a month ago. Only problem is that the locking tab on the washer lid hits my head when trying to empty the washer. Dryer latch is also dificult.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com