Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
394
4 Stars
185
3 Stars
66
2 Stars
12
1 Star
47
86%of customers recommend this product.
(
512 out of
598)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
2
Clean clothes
on March 11, 2024
Posted by: bethany
[This review was collected as part of a promotion.] For two months this was a 5-star product, but then a bolt and belt fell off!?! Airplanes, cars, washers… Is there ANY quality workmanship anymore? Great warranty service provider and clean clothes again. :) (I’ll attempt to readdress this rating after a year of use.)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2024
Thank you for sharing your insights with us, bethany. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 499933.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not so good
on March 11, 2024
Posted by: Claude
from Ridgefarm IL.
[This review was collected as part of a promotion.] This is the worst washer dryer center I ever bought ,just hope I can get it repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2024
Thank you for sharing your insights with us, Claude. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 500480.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Disappointed
on March 13, 2024
Posted by: Rick76
[This review was collected as part of a promotion.] I should have paid more attention to the review that said, "Scrap Metal". I'm very disappointed in this machine as it certainly doesn't compare to my old Kenmore. The clothes don't spin nearly as dry which means the dryer has to run much longer. Clothes come out more wrinkled. I've had clothes get stuck under the agitator. No option for a small load and no end of dryer cycle signal.
Response from whirlpool.comBy CA SOCIAL CARE, March 18, 2024
Hello, Rick! We are terribly sorry to hear about your Whirlpool laundry set. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (278991021). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent set of Machines
on April 3, 2024
Posted by: Bookie2351
[This review was collected as part of a promotion.] We decided to make a little more space in our laundry room so we bought the Whirlpool Stackable
Written by a customer while visiting whirlpool.com
Customer Rating
5
Model with deep water wash and an actual agitator
on April 10, 2024
Posted by: Jay J
[This review was collected as part of a promotion.] Whirlpool seems to still care about quality. I have had good luck with older ones, I hope this one will last for years. remember to measure the depth as well as the width and height. This one sticks out of the closet about 4" and the door won't close. now I need a carpenter! such is life.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Definitely, The Features Are Wonderful.
on May 1, 2024
Posted by: M. Ali
[This review was collected as part of a promotion.] I Am 71 Years Old Now But When Even I Was In My Twenties, I Have Been Using Whirlpool Appliances And Feel Deeply Satisfied With The Name Brand Because It Is Made In The Great Country Of USA.
Though, It Is Only Two Weeks Ever Since I Bought This Unit. So, Hoping, Praying And Wishing The Long Life Of My Washer Dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 18, 2024
Posted by: WVGRANDMA
[This review was collected as part of a promotion.] We bought this due to our basement flooding n needed to put one on main floir
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 1, 2024
Posted by: don't have one
[This review was collected as part of a promotion.] I have only used this machine once since i have had it set up and so far seems to be working good for me.
Written by a customer while visiting whirlpool.com