Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
convenient controls
on December 9, 2019
Posted by: Randy2375
from Forsyth, MT
[This review was collected as part of a promotion.] Finally got washer/dryer installed and used. It's large enough to do a good sized load, and is simple to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 9, 2019
Posted by: Madamich1997
from Marshall Illinois
[This review was collected as part of a promotion.] So happy I bought this.love my new machine. Would purchase again if needed
Written by a customer while visiting whirlpool.com
Customer Rating
3
The Jumping Jack stacked washer/dryer
on December 6, 2019
Posted by: Escobable
from Easton,WA
[This review was collected as part of a promotion.] I am happy with the washing and drying of the clothes but with some complaints. It is quiet during washing and drying. The removal of the clothes from the washer and dryer are accessible without banging your head and having to really bend over to reach your clothes in the washer. iIt is a good product.
Areas of recommended improvement are:
1. The dryer door is very hard to open. I looked for an adjustment to relieve the holding device but none found. It will probably loosen up with usage.
2. When opening the door to the dryer, the machine really flexed back and forth to the point that you would think something is going to bend or break. Also, when I put a heavy load in the dryer, the machine moves around a lot. I went to the store I purchased it from to see if their floor model did the same thing. I found a smaller model and it didn't flex as much as the model I purchased. This definitely needs to be investigated for a fix.Note: I failed to ask the salesperson why they didn't have the larger unit on the floor. They didn't have the model I bought. They used a catalog to sell the unit.
3.I believe a weaker magnet could be used on the washer lid. Currently, it causes you to sometimes bang the washer down harder than necessary.
4. The height of the controls would make it difficult for my 5'6" wife (and other short wives) to reach the settings. Remember who you are designing the washers for. It is not for the height of the designer. Also see #2
I had purchased a Kenmore stacked washer approximately two years ago. It stopped functioning. The repairman said Kenmore washers were no longer built by the prior manufacturer which I believe was Whirlpool. Anyway, the repairman recommended your product . So, here I am today with a stacked washer/dryer which is doing a good job of washing and drying my clothes. However, I would like it more If I can get the excessive flexing and movement of the machine resolved.
Who do I call to get a repairman to fix the movement problem? Is it fixable?
Areas of recommended improvement are:
1. The dryer door is very hard to open. I looked for an adjustment to relieve the holding device but none found. It will probably loosen up with usage.
2. When opening the door to the dryer, the machine really flexed back and forth to the point that you would think something is going to bend or break. Also, when I put a heavy load in the dryer, the machine moves around a lot. I went to the store I purchased it from to see if their floor model did the same thing. I found a smaller model and it didn't flex as much as the model I purchased. This definitely needs to be investigated for a fix.Note: I failed to ask the salesperson why they didn't have the larger unit on the floor. They didn't have the model I bought. They used a catalog to sell the unit.
3.I believe a weaker magnet could be used on the washer lid. Currently, it causes you to sometimes bang the washer down harder than necessary.
4. The height of the controls would make it difficult for my 5'6" wife (and other short wives) to reach the settings. Remember who you are designing the washers for. It is not for the height of the designer. Also see #2
I had purchased a Kenmore stacked washer approximately two years ago. It stopped functioning. The repairman said Kenmore washers were no longer built by the prior manufacturer which I believe was Whirlpool. Anyway, the repairman recommended your product . So, here I am today with a stacked washer/dryer which is doing a good job of washing and drying my clothes. However, I would like it more If I can get the excessive flexing and movement of the machine resolved.
Who do I call to get a repairman to fix the movement problem? Is it fixable?
It is important the person(s) installing the unit has some basic knowledge of the product. The persons who installed the unit were lacking in answering some very basic operational questions which I found later in the paperwork.
I had to use a fictional nickname below. It didn't accept none as a correct response?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on December 6, 2019
Posted by: Anonymous
from Cohoes NY 12047
[This review was collected as part of a promotion.] I bought over a month ago...very happy with the machine...very quiet, especially for an apartment complex.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the new features
on November 27, 2019
Posted by: Pickwick
from Iuka, Ms
[This review was collected as part of a promotion.] I love the larger tub size and the new controls! Very efficiently measures the water with the size of the load. My old set was 15 years old, hope this lasts as long
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature and quiet
on November 26, 2019
Posted by: RWM0417
from Calgary, AB
(This review was collected as part of a promotion.) I'm had the machine now for a month and it works great! I really like the different settings and features like auto-balance washer and auto dry sensor for the dryer. The only thing I wish both the washer and dryer would have is a buzzer noise to let you know when the washer and dryer loads are finished.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Compact fits in my bedroom closet!
on November 25, 2019
Posted by: Kara3181
from Saginaw Michigan
[This review was collected as part of a promotion.] Bought it I was unable to go up and down stairs! Like the capacity and easy use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too technical
on November 22, 2019
Posted by: WinchesterKY
from Winchester ky
[This review was collected as part of a promotion.] Stackable designed to function on water saver function which is not my cup of tea...hard to wash one small blanket without getting out of balance
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com