Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
432
4 Stars
202
3 Stars
75
2 Stars
16
1 Star
52
85%of customers recommend this product.
(
544 out of
639)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
Tidy stackable
on August 10, 2023
Posted by: Pmort16
from Salem, MA
[This review was collected as part of a promotion.] Gets the job done. The dryer normal cycle tends to need a 2nd run
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Compared to the Kenmore I replaced it seems flimsy
on August 14, 2023
Posted by: Washwoman
from MT
[This review was collected as part of a promotion.] It’s working fine so far. I hope it holds up like my last one that was over 20 years old.
Almost wish I would have ordered parts and fixed old one.
Almost wish I would have ordered parts and fixed old one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn’t dry
on August 19, 2023
Posted by: Tom25
from Florida
[This review was collected as part of a promotion.] When I bought my new home, this came with that washer works well but dryer does not dry clothes unless you run it through two full cycles
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Hi Tom25,
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375917.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375917.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
We’ll Built Product
on August 23, 2023
Posted by: Mike
from Dalton, GA
[This review was collected as part of a promotion.] We’ve Not had the first issue after 5 years. Great value!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on August 29, 2023
Posted by: Mike
from Indiana
[This review was collected as part of a promotion.] Had 2 weeks, normally only fills half way with water and is sense fill so there’s no way to get more water and and weak agitation even on heavy duty. Would not recommend unless you’re doing small light loads only!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 29, 2023
Hello Mike,
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/ Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 382338.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/ Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 382338.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Huge tub
on September 1, 2023
Posted by: Cricket
from Port hope michigan
[This review was collected as part of a promotion.] I purchased this a little over a month ago and I love it! The wash tub and dryer are huge and wash large rugs, no problem
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washer and Dryer
on September 2, 2023
Posted by: RRMidtown
from Siren, WI
[This review was collected as part of a promotion.] Very quiet and does a great job. The only problem is the controls are on top, it would’ve been nice if the controls were in the middle
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
defective!!!
on September 5, 2023
Posted by: this sucks
from Minnesota
[This review was collected as part of a promotion.] makes clanging sound in dryer. called about it but was told this was normal. I spent 1400 for this????
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 12, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 389164.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com