Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Love it.
on November 10, 2020
Posted by: Amanda
from Medicine Hat
[This review was collected as part of a promotion.] We bought this about 3 weeks ago and wish I would of gotten a stackable years ago enlarges my small laundry room so I now have room for a folding table and cupboards.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great capacity and energy efficiency
on October 26, 2020
Posted by: MLReddick
from Toronto, Ontario
(This review was collected as part of a promotion.) I have had this stacked laundry centre for a month now. I love the large capacity and the energy efficiency. It can rattle a bit, but nothing compared to my previous stackable washer and dryer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst ever, horrible machine
on September 25, 2020
Posted by: GabrielM
from Edmonton, Ab
This is the worst washer and dryer ever. 6 water setting and are all cold. Whomever design this stupid, frustrating piece of .... needs to be fired ASAP. This machine is everything but not every efficient, you need to wash the same load couple of times to make sure your cloths are “washed” , wasting more water and enery than you would have if the stupid machine was filling up normally.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Newer is not always better
on July 13, 2020
Posted by: SMH 15
from BC, Canada
[This review was collected as part of a promotion.] This is the updated version of a 23 year old Whirlpool stacked laundry center. I have to say I prefer the older version. This one is inches taller, so can't put anything on top. You can pause, but not end a cycle once going. The spinner is more efficient, but spins so fast that the whole unit moves and walks, and is so heavy it can't be easily moved back into position. This is a problem for me, when the unit is in a closet almost built to measure, so any movement forward means I can't open/close the closet door. Washing and drying functions are good.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud
on July 10, 2020
Posted by: stubbylegs
from TN
This was installed two days ago. It seems to operate acceptably except that the washer and dryer are very loud.
I'm not sure that the tub fills as full as it should to properly wash the clothes.
Will withhold my final review until I use it a little longer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT ORDER FROM WHIRLPOOL
on July 8, 2020
Posted by: S. S.
I ordered a fridge and washer and dryer from whirlpool and it took FOUR deliveries (over a week in between orders) because they were delivered damaged! Three broken fridges and finally the fourth one worked...we were out a working fridge for weeks. The FOURTH washer and dryer they delivered was damaged then out of stock. This company is the biggest joke and biggest waste of my time. Their customer service line is a two hour wait every time to reorder AND at the end of the day they did NOTHING to fix the mess they caused. DO NOT ORDER FROM WHIRLPOOL.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, July 14, 2020
Hey S. S., we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like the compactness
on June 5, 2020
Posted by: RevSue
from Ontario, Canada
I have had my unit for about three years. I like that it fits into my small space. I find that I often have to rinse my clothes three times in order for all the soap to be removed and sometimes more. I am diligent about not using too much detergent or having the loads too big. The machine washes well and the dryer dries well. The rinse cycle is the downfall.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Damages clothes
on May 24, 2020
Posted by: monist
This machine fits well in our small laundry space, but it damages our clothes. The washer occasionally traps an item of clothing under the base of the agitator with bad results. To make things worse, somehow once in a while a piece of clothing snags on something at the base of the dryer where the lint filter is. The machine is proving very costly. If it can't be repaired we will have to replace it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 28, 2020
Hey monist, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com