Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Nothkng fancy but does the job
on October 12, 2021
Posted by: Adi40
(This review was collected as part of a promotion.) It is a basic washer/dryer and does the job. There are no enhanced features.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 27, 2021
Hello, Adi40! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250555935 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
1
over promise, under perform
on October 12, 2021
Posted by: Dan2233
from Ottawa
(This review was collected as part of a promotion.) would not recommend this machine. missing part when arrived brand new. 600 of the parts on back order, took a month to get a new one
No, I would not recommend this to a friend.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 26, 2021
Hello, Dan2233! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250555882 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s the Cadillac of compact sets!
on September 16, 2021
Posted by: Trish
from Saginaw, MI
My sister has this set, she’s had it for 10 years and she’s never had one single problem. She just loves it, it’s quiet and no problems.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dependable, easy to use
on July 21, 2021
Posted by: Optician
from Victoria
(This review was collected as part of a promotion.) Works the way advertised compact and space saver ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mostly satisfied
on July 9, 2021
Posted by: Judy
from Tennessee
The dispenser for fabric softener is inside the agitator. Every time I use it, I end up with blue liquid spread around the upper inside of the drum where has been slung out. I can’t put it in before the rinse cycle because door is locked from start to finish. Very Poor Design!! Otherwise, machine cleans my clothes so I’m between satisfied and unsatisfied.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on July 7, 2021
Posted by: Susie
from Toronto, ON
(This review was collected as part of a promotion.) I bought this a month ago and I'm very happy with the washer and dryer. Very easy to use and does a great job!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Buyer Beware
on July 1, 2021
Posted by: Very disappointed
from Kelowna
Cons:
Washer is so deep, I’m 5’4” and I can’t reach the bottom. You will need a stool to get them socks from the bottom.
Washer is so deep, I’m 5’4” and I can’t reach the bottom. You will need a stool to get them socks from the bottom.
The agitator cone has too large of a slot at the bottom which causes your cloths to get jammed underneath. It’s literally ruined many of my clothing. So many ruined cloths, it’s even ruined a couple of my husbands tough work shirts.
Difficult reaching in due to the spacing from the door to the bottom of the Dryer above Not very much room when the washer lid is open. A true struggle.
When you choose the deep water wash, The water still only fills half way. I have resulted to using a bucket to add water. So ridiculous I know.
Dryer sheets get stuck in the crack of the lint tray every time .
And I’m sure.. there are more things I’m not recalling right now.
PRO: the company installed it free of charge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 13, 2021
Hello, Very disappointed! We are so very sorry to hear the stacked unit is not meeting your expectation. We understand how disappointing this is and we would like to discuss this with you further. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 247473418 so we can access your account. We appreciate your taking the time to reach out to us. -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on May 11, 2021
Posted by: Vera
from Airdrie Ab
(This review was collected as part of a promotion.) I bought these a month ago, and they were installed. Love using, the washing machine which is a top loader. It holds way more than I expected. The dryer is great but I am having a hard time opening the dryer. I don’t know what to do about it. Same thing with closing. Don’t know what to do about it. Help!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com