Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Still unsure after 4 months
on December 11, 2021
Posted by: Frustrated
from Amherstburg
Thought this would be a better choice but the back of my head takes a beating each time I reach in to take out wet clothes. The plastic latch hanging down from the lid of the washing machine when opened will get snapped off before too long….How does a person avoid this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, December 13, 2021
Hello, Frustrated! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (252472642). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cleans clothes well, and drys goodtoo
on November 15, 2021
Posted by: Cat66
from Cornwall, on
(This review was collected as part of a promotion.) I bought it in October and no problems so far, stackable saves space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noisy but Works Very Well
on November 7, 2021
Posted by: Ruth
from Haliburton, Ontario
(This review was collected as part of a promotion.) I am quite happy with this appliance. Has great features. Some scary noises to get used to.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Space saver
on October 29, 2021
Posted by: Elng
from Bowmanville, on
(This review was collected as part of a promotion.) It was in the unit when I got it. Worked well till it died. Was more cost effective to replace than repair
No, I would not recommend this to a friend.
Response from whirlpool.comBy jayam, ca social , November 1, 2021
Hello Elng!
We are so sorry for the issues you have experienced with your Whirlpool washer/dryer combo. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 251128612. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washer/dryer combo. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 251128612. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
3
minor problems
on October 17, 2021
Posted by: anonomousfred
from Shediac, N.B.
(This review was collected as part of a promotion.) 1.Nice to have a buzzer to signal when the wash/drying is done.
2.Dryer sheets sometimes get caught under the door where there is a sharp edge.
3. Water temperature on hot doesn't seem to be as hot as would be expected.
4. suggested amount of detergent placed in before wash doesn't seem to produce as much suds as expected.
We are pleased with this washer/dryer but have noted the above "problems" which are minor in nature but still somewhat disturbing.
2.Dryer sheets sometimes get caught under the door where there is a sharp edge.
3. Water temperature on hot doesn't seem to be as hot as would be expected.
4. suggested amount of detergent placed in before wash doesn't seem to produce as much suds as expected.
We are pleased with this washer/dryer but have noted the above "problems" which are minor in nature but still somewhat disturbing.
I would recommend this to a friend!
Response from whirlpool.comBy jayam, ca social , October 30, 2021
Hello, anonomousfred!
We are so sorry for the issues you have experienced with your Whirlpool washing machine. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 250732394. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washing machine. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 250732394. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Combo
on October 14, 2021
Posted by: Jean
from Trepassey NL
(This review was collected as part of a promotion.) I bought this for space saving. I am very pleased with not only the space saved but the features as well. Does and great job of cleaning and drying the clothes. I've raved about it so much my friends and family members plan on buying one just like it. Well worth the money and delivery charges I spent on it...I live 200km away from the store where I purchased it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Where is buzzer for end of drying cycle?
on October 12, 2021
Posted by: Sharon 2021
from Red Deer, Alberta
(This review was collected as part of a promotion.) I talked to sales lady at Trail Appliances Red Deer AB.
I tried what she suggested but no buzzer.
Also what is pause for?
Stopped cycle but now water stops coming in for every time I pressed pause?
Washer takes a bigger load and that is good.
I tried what she suggested but no buzzer.
Also what is pause for?
Stopped cycle but now water stops coming in for every time I pressed pause?
Washer takes a bigger load and that is good.
I would recommend this to a friend!
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 29, 2021
Hello, Sharon 2021! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250567627 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with my choice
on October 12, 2021
Posted by: Tess
from Prince Rupert, BC
(This review was collected as part of a promotion.) I've been using this for a few months now and I'm very happy with the washer performance and capacity. I do wish there was a different cycle for delicate fabrics and a low temperature for the dryer. Overall it's a good unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com