Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
430
4 Stars
202
3 Stars
75
2 Stars
16
1 Star
52
85%of customers recommend this product.
(
543 out of
638)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Easy to use
on July 7, 2021
Posted by: Susie
from Toronto, ON
[This review was collected as part of a promotion.] I bought this a month ago and I'm very happy with the washer and dryer. Very easy to use and does a great job!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dependable, easy to use
on July 21, 2021
Posted by: Optician
from Victoria
[This review was collected as part of a promotion.] Works the way advertised compact and space saver ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
over promise, under perform
on October 12, 2021
Posted by: Dan2233
from Ottawa
[This review was collected as part of a promotion.] would not recommend this machine. missing part when arrived brand new. 600 of the parts on back order, took a month to get a new one
No, I would not recommend this to a friend.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 26, 2021
Hello, Dan2233! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250555882 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nothkng fancy but does the job
on October 12, 2021
Posted by: Adi40
[This review was collected as part of a promotion.] It is a basic washer/dryer and does the job. There are no enhanced features.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 27, 2021
Hello, Adi40! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250555935 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with my choice
on October 12, 2021
Posted by: Tess
from Prince Rupert, BC
[This review was collected as part of a promotion.] I've been using this for a few months now and I'm very happy with the washer performance and capacity. I do wish there was a different cycle for delicate fabrics and a low temperature for the dryer. Overall it's a good unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Where is buzzer for end of drying cycle?
on October 12, 2021
Posted by: Sharon 2021
from Red Deer, Alberta
[This review was collected as part of a promotion.] I talked to sales lady at Trail Appliances Red Deer AB.
I tried what she suggested but no buzzer.
Also what is pause for?
Stopped cycle but now water stops coming in for every time I pressed pause?
Washer takes a bigger load and that is good.
I tried what she suggested but no buzzer.
Also what is pause for?
Stopped cycle but now water stops coming in for every time I pressed pause?
Washer takes a bigger load and that is good.
I would recommend this to a friend!
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 29, 2021
Hello, Sharon 2021! I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250567627 we would be happy to look into anything for you. Thanks! ~Holly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Combo
on October 14, 2021
Posted by: Jean
from Trepassey NL
[This review was collected as part of a promotion.] I bought this for space saving. I am very pleased with not only the space saved but the features as well. Does and great job of cleaning and drying the clothes. I've raved about it so much my friends and family members plan on buying one just like it. Well worth the money and delivery charges I spent on it...I live 200km away from the store where I purchased it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
minor problems
on October 17, 2021
Posted by: anonomousfred
from Shediac, N.B.
[This review was collected as part of a promotion.] 1.Nice to have a buzzer to signal when the wash/drying is done.
2.Dryer sheets sometimes get caught under the door where there is a sharp edge.
3. Water temperature on hot doesn't seem to be as hot as would be expected.
4. suggested amount of detergent placed in before wash doesn't seem to produce as much suds as expected.
We are pleased with this washer/dryer but have noted the above "problems" which are minor in nature but still somewhat disturbing.
2.Dryer sheets sometimes get caught under the door where there is a sharp edge.
3. Water temperature on hot doesn't seem to be as hot as would be expected.
4. suggested amount of detergent placed in before wash doesn't seem to produce as much suds as expected.
We are pleased with this washer/dryer but have noted the above "problems" which are minor in nature but still somewhat disturbing.
I would recommend this to a friend!
Response from whirlpool.comBy jayam, ca social , October 30, 2021
Hello, anonomousfred!
We are so sorry for the issues you have experienced with your Whirlpool washing machine. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 250732394. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washing machine. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, your phone number, and your review ID: 250732394. We look forward to hearing from you and we hope you have a wonderful day!~ Angie
Written by a customer while visiting whirlpool.com