Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
1
So disappointed with this product
on January 24, 2023
Posted by: Juan
from New York
We owned a manual Whirlpool, it was 20 something years. A month ago the dryer stopped working. We decided to get a new one and we bought the same brand because the quality of the old one. We got the first unit 2 weeks after and the washer machine didn't work. When taking water with the sensor mode the machine will take water, then stop and start draining again. The washer never changed to the next mode. Call the vendor to report the problem and they send someone to service the problem. They said that the computer was bad that we will get a replacement. Four days later we got the "new" one. Guess what the second one has the same problem. We are so disappointed with the product because the only thing we got from it is big headache
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us, Juan. It's hard for us to hear that you had a negative experience with your Laundry Center, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64253jl0L or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great overall unit
on January 24, 2023
Posted by: Kate
from Knoxville, TN
[This review was collected as part of a promotion.] I bought this in May ‘22 and the unit works great. Fits well in limited space and the washer and drier are both larger than expected. My only complaint is that it is top heavy and moves/squeaks when the drier is running. I asked the install techs if they could mount it to the wall, but they did not offer that service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple and easy to use
on January 15, 2023
Posted by: Sunnysidewash
from Idaho USA
[This review was collected as part of a promotion.] The machines are basic and not complicated. Just what we wanted. They are a good large capacity and fit perfectly. Working great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on December 22, 2022
Posted by: Pokey
from Ny
[This review was collected as part of a promotion.] No problems very efficient and fits the space I have as I live in a 608 sf house
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on December 19, 2022
Posted by: Barb
from Orchard park, NY
[This review was collected as part of a promotion.] Not happy
Very unsteady, came in damaged, can't physically see it at any store,no where in stock, clothes come out very wrinkled, no buzzer telling you laundry done, clothes get stuck under the agitator,deep basin have to get on my tip toes to get clothes out,button to start machine flimsy,to open and close dryer door takes a strong push to close,when doing so the whole machine moves. Is anyone going to contact me?
Very unsteady, came in damaged, can't physically see it at any store,no where in stock, clothes come out very wrinkled, no buzzer telling you laundry done, clothes get stuck under the agitator,deep basin have to get on my tip toes to get clothes out,button to start machine flimsy,to open and close dryer door takes a strong push to close,when doing so the whole machine moves. Is anyone going to contact me?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 27, 2022
Thank you for sharing your insights with us, Barb. It's hard for us to hear that you had a negative experience with your Laundry Center, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64223MLu0 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good.
on December 11, 2022
Posted by: Sue50
from Fort Myers
[This review was collected as part of a promotion.] The lint basket does not hold the lint well and I empty it after each use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great, highly recommend by rental associations
on December 5, 2022
Posted by: Marliene
from 98801
[This review was collected as part of a promotion.] Have used only two weeks for 3 toddlers and 2 parents.
Works great.
Works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice W/D set
on December 5, 2022
Posted by: Rick47
from Sikeston, MO
[This review was collected as part of a promotion.] I purchased this set about 2 weeks ago, and thus far I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com