Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
2
Dryer works well!
on January 29, 2026
Posted by: LaundromatLil
from Richmond, BC
(This review was collected as part of a promotion.) I bought this laundry center a month ago and I have yet to wash a load of clothes because the spin cycle never worked. Apparently it was a factory flaw that needs a new part. I’m still waiting…at the laundromat!😳
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 5, 2026
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case 298314060. Take care! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great price
on January 16, 2026
Posted by: Lynn
[This review was collected as part of a promotion.] I had a stackable washer dryer before I purchased this unit . I am happy with it although it does make noise going through the cycles.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lasted a total of 6 months. I deserve a refund.
on January 13, 2026
Posted by: Sero
Only lasted 6 months before failing.Machine will not even turn on. Whirlpool will not honor warranty or even send a tech out to look at it. Honestly I think I deserve a refund for all the hassle it's caused at this point. Have to handwash all my clothes until I can find a machine to replace it. Very cheaply made machine that is not at all built to last. Save your money and buy a higher quality machine.
Response from whirlpool.comBy Branded Team, Consumer Care, January 14, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Laundry Center. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 900902
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Solid performers.
on January 13, 2026
Posted by: Goracingguy
(This review was collected as part of a promotion.) Bought, as part of condo purchase. Have always had full size units in past and was very pleasantly surprised by units. Both were seamless in working extremely well. Would recommend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great buy
on January 4, 2026
Posted by: ki123
[This review was collected as part of a promotion.] It works well, I would like to select the water level.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Somewhat OK
on December 31, 2025
Posted by: John 57
from Sacramento CA
[This review was collected as part of a promotion.] We'd like the washer and dryer combination the way it washes and dyes. But the dryer door is hard to close You got to slam it. I don't like that. And speaking of the dryer we cannot a dryer rack That fits.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Old Fashioned
on December 29, 2025
Posted by: Paco
[This review was collected as part of a promotion.] Good old fashion mechanical system. No fancy computer controlled features which only make it more susceptible to digital board problems. Highly recommended!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the automatic sensors!
on December 29, 2025
Posted by: sue2
[This review was collected as part of a promotion.] The front-loading washing machine that came with the house we purchased seven years ago finally died, and I've never been so happy! We purchased a stacked top-loading washer with a dryer on top, and laundry has become so much easier. The washer automatically senses the weight of the load and adjusts the water needed for a complete clean.
Written by a customer while visiting whirlpool.com