Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
430
4 Stars
202
3 Stars
75
2 Stars
16
1 Star
52
85%of customers recommend this product.
(
543 out of
638)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Easy to use
on December 6, 2019
Posted by: Anonymous
from Cohoes NY 12047
[This review was collected as part of a promotion.] I bought over a month ago...very happy with the machine...very quiet, especially for an apartment complex.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
The Jumping Jack stacked washer/dryer
on December 6, 2019
Posted by: Escobable
from Easton,WA
[This review was collected as part of a promotion.] I am happy with the washing and drying of the clothes but with some complaints. It is quiet during washing and drying. The removal of the clothes from the washer and dryer are accessible without banging your head and having to really bend over to reach your clothes in the washer. iIt is a good product.
Areas of recommended improvement are:
1. The dryer door is very hard to open. I looked for an adjustment to relieve the holding device but none found. It will probably loosen up with usage.
2. When opening the door to the dryer, the machine really flexed back and forth to the point that you would think something is going to bend or break. Also, when I put a heavy load in the dryer, the machine moves around a lot. I went to the store I purchased it from to see if their floor model did the same thing. I found a smaller model and it didn't flex as much as the model I purchased. This definitely needs to be investigated for a fix.Note: I failed to ask the salesperson why they didn't have the larger unit on the floor. They didn't have the model I bought. They used a catalog to sell the unit.
3.I believe a weaker magnet could be used on the washer lid. Currently, it causes you to sometimes bang the washer down harder than necessary.
4. The height of the controls would make it difficult for my 5'6" wife (and other short wives) to reach the settings. Remember who you are designing the washers for. It is not for the height of the designer. Also see #2
I had purchased a Kenmore stacked washer approximately two years ago. It stopped functioning. The repairman said Kenmore washers were no longer built by the prior manufacturer which I believe was Whirlpool. Anyway, the repairman recommended your product . So, here I am today with a stacked washer/dryer which is doing a good job of washing and drying my clothes. However, I would like it more If I can get the excessive flexing and movement of the machine resolved.
Who do I call to get a repairman to fix the movement problem? Is it fixable?
Areas of recommended improvement are:
1. The dryer door is very hard to open. I looked for an adjustment to relieve the holding device but none found. It will probably loosen up with usage.
2. When opening the door to the dryer, the machine really flexed back and forth to the point that you would think something is going to bend or break. Also, when I put a heavy load in the dryer, the machine moves around a lot. I went to the store I purchased it from to see if their floor model did the same thing. I found a smaller model and it didn't flex as much as the model I purchased. This definitely needs to be investigated for a fix.Note: I failed to ask the salesperson why they didn't have the larger unit on the floor. They didn't have the model I bought. They used a catalog to sell the unit.
3.I believe a weaker magnet could be used on the washer lid. Currently, it causes you to sometimes bang the washer down harder than necessary.
4. The height of the controls would make it difficult for my 5'6" wife (and other short wives) to reach the settings. Remember who you are designing the washers for. It is not for the height of the designer. Also see #2
I had purchased a Kenmore stacked washer approximately two years ago. It stopped functioning. The repairman said Kenmore washers were no longer built by the prior manufacturer which I believe was Whirlpool. Anyway, the repairman recommended your product . So, here I am today with a stacked washer/dryer which is doing a good job of washing and drying my clothes. However, I would like it more If I can get the excessive flexing and movement of the machine resolved.
Who do I call to get a repairman to fix the movement problem? Is it fixable?
It is important the person(s) installing the unit has some basic knowledge of the product. The persons who installed the unit were lacking in answering some very basic operational questions which I found later in the paperwork.
I had to use a fictional nickname below. It didn't accept none as a correct response?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 9, 2019
Posted by: Madamich1997
from Marshall Illinois
[This review was collected as part of a promotion.] So happy I bought this.love my new machine. Would purchase again if needed
Written by a customer while visiting whirlpool.com
Customer Rating
5
convenient controls
on December 9, 2019
Posted by: Randy2375
from Forsyth, MT
[This review was collected as part of a promotion.] Finally got washer/dryer installed and used. It's large enough to do a good sized load, and is simple to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features
on December 9, 2019
Posted by: Betedo
from Bolingbrook Illinois
[This review was collected as part of a promotion.] I have had it a few weeks. I love it it’s just really LOUD
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It fits nicely in the spot I needed it to go into.
on December 21, 2019
Posted by: aqua marine
from Tulsa, OK
[This review was collected as part of a promotion.] I've used it for a couple of months now and I especially like not having to guess how much water is appropriate per load.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we wanted.
on December 23, 2019
Posted by: Ejwill
from Pocono Mts. PA
[This review was collected as part of a promotion.] This is perfect for the small space we have. But I still have the capacity to do my family wash!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
We are so happy with this product!
on December 23, 2019
Posted by: drdebwed
from Bristol, TN
[This review was collected as part of a promotion.] This laundry center handles large loads of clothing like a full-sized washer and dryer. It has multiple water temperature and load settings, as well as dryer temperature settings and cycles. It is also very quiet, and our clothes come out looking like new. We could not be more pleased with our purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com