Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
394
4 Stars
186
3 Stars
66
2 Stars
12
1 Star
47
86%of customers recommend this product.
(
512 out of
598)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Compact
on October 7, 2019
Posted by: mhdunn1848
from Tappahannock VA
Gender:Female
[This review was collected as part of a promotion.] Convenience of taking up little space with almost the same load ability as a regular washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
wash but don't spin
on October 14, 2019
Posted by: DEREKBELL123
from Newcastle ON.
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago still waiting to get it fixed
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , November 6, 2020
Hello, KBELL123!
We are so very sorry to hear about the unfortunate experiences you have had with your stacked laundry center. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance and the attempt to obtain service on it. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 225212371. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experiences you have had with your stacked laundry center. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance and the attempt to obtain service on it. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 225212371. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on October 14, 2019
Posted by: LeaAnn
from Loudon tn
Gender:Female
[This review was collected as part of a promotion.] It don’t take up a lot of space. It is quiet you cannot tell it is running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy use of machine. Easy , yes easy.
on October 17, 2019
Posted by: DJSr
from Sparta , Tn.
Gender:Male
[This review was collected as part of a promotion.] I did buy this two weeks ago and love it very much. Put clothes in dirty comes out clean. Put into dryer wet comes out dry, and your ready to go. Simple to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
compact size, but big features
on October 23, 2019
Posted by: w.white 51
from roanoke, va.
[This review was collected as part of a promotion.] the machine is a little top heavy. it washes and dries the cloths very well. this unit fits our needs, and was at a good price. we are trusting and expecting this washer and dryer to live up to the whirlpool reputation. we have had whirlpool products for over 30 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Initial impressions
on October 25, 2019
Posted by: dly1
from Taos, NM
[This review was collected as part of a promotion.] Bought this to replace a 4 year old GE laundry center which was a piece of junk. GE replaced the entire unit once and after the two expensive service calls we decided to replace it with the Whirlpool unit on the recommendation of our repair people. In comparison to the GE the new unit drys more slowly using at least 1&1/2 " Very Dry" cycle to do the job. The washer is has more capacity than the GE and easily swallowed a king size comforter. You must use a mesh garment bag for lingerie items and thin socks or they will end up very tangled and perhaps wedged under the agitator. The controls are at the top of the unit so if you are short you might need a stool to reach them. Also the washer instructions are located under the washer lid which only opens to about a 45 degree angle so are almost impossible to read. Of course the instructions are in the unit's guide booklet so not really a problem.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great washer - dryer not so much
on October 25, 2019
Posted by: imel
from VA
[This review was collected as part of a promotion.] We bought this washer/dryer unit a couple of months ago. It washes beautifully - it is almost like magic. The dryer works, but often struggles to dry mixed loads completely; any towels and other heavy cotton items almost always need a second time in the dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The dryer doesn’t dry!
on October 25, 2019
Posted by: Valerie92
from Mount Clemens, MI
I bought this a month ago and it’s nothing but a headache. I am not happy at all because I’m unable to dry clothes in an hour or less. It takes ALL DAY to get through two loads because of the low-performing dryer. The dryer takes several cycles to dry clothing. Whether I use the auto dry setting or the timed dry setting, I have to dry one load at least four times before it’s actually dry. Totally unacceptable!!! And it’s brand new!
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital Care, November 5, 2019
Hey Valerie92, we value your time and would like to look into the concerns with your Stacked Laundry. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com