(This review was collected as part of a promotion.) First new washer I have had in 30 plus years. Much different from my previous washer and taking some time to get used to. Manual indicated that I must get used to different sounds. That was very true as sometimes I wonder if every thing is ok.
[This review was collected as part of a promotion.] Not happy with machine! Sensor wash does not work and there is not a way to adjust water levels. Small loads tub is full of water and a load of towels there is not enough water to cover the towels.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 24, 2023
Hello None, Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434211. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) Happy with the cleaning but cycles are too long. 1.5 hours to do sheets.
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, November 27, 2023
Hi, Beamer! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275566950). We look forward to hearing from you! -Justine
[This review was collected as part of a promotion.] I have had the washer/dryer combo since Oct. It is quiet and runs nicely. But the clothes don't spin out as well as my last washer. I sometimes have to run the dryer cycle twice and the clothes don't dry on the timed cycle I have to run them for at least 90 minutes to dry
(This review was collected as part of a promotion.) Whirlpool appliances came with our home purchase and so far we have not seen any problem with this specific washer and dryer pair. The only thing is the dryer button is a bit weird to set as it does not click on settings and just moves.
(This review was collected as part of a promotion.) Got this with our new build home, just wish the washer was a bit bigger, can’t fit a comforter in it,