Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
394
4 Stars
185
3 Stars
66
2 Stars
12
1 Star
46
86%of customers recommend this product.
(
512 out of
597)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Very nice features
on April 15, 2019
Posted by: Faridb
from Toronto, Canada
Gender:Male
[This review was collected as part of a promotion.] So far it is working fine and hopefully will work for many years to come.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features with simple controls
on July 1, 2019
Posted by: Delyo
from Lloydminster,Alberta
[This review was collected as part of a promotion.] This unit was bought 8 weeks ago and it’s been working good.I love the features and simplicity of the controls specially for Seniors.No complicated set up.Overall great machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Washer! Slow Drying Time.
on September 20, 2019
Posted by: JKJessica
from Rockville, MD
Gender:Female
[This review was collected as part of a promotion.] Washing machine is simple, basic and washes really big loads. It does a really good job cleaning laundry. The dryer however does not dry my laundry like I would like. Given that it maybe an issue with my dryer vent...sometimes I need to run the dryer two or three times to get things completely dry so I only put in small amounts of laundry in at a time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
This washer and dryer is THE WORST
on February 25, 2020
Posted by: Brittany2956
from COLUMBUS, OHIO
I have never in my life had such issues with a washer and dryer. Like never. This washer and dryer is so small and does the absolute worst job washing and rinsing clothes. I have used all of the different wash settings appropriate for the load I am washing. I use the correct amount of detergent. I only use 1 single tide pod(he turbo) for all my loads. Using liquid detergent in this washer can sometimes be a nightmare because since this washer is 3.5 cubic ft. You have to use half the amount normally measured. And your clothes still have excess soap. So that’s why I started using pods. And still I’m always having to do multiple extra rinses because there are still suds in the water. It is so freaking aggravating. I used to be able to get all my laundry done over a weekend. With my other normal washer and dryer at my old apartment. Now I’m on this never ending cycle of doing laundry everyday trying to play catch-up. Because instead of doing loads of laundry back to back. I’m rinsing the same load of laundry 5000 times in a row because there are still soap suds. God I just want my freaking life back. I HATE THIS WASHER AND DRYER COMBO! DO NOT BUY IT!
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, Social Care Team, February 25, 2020
Hey Brittany2956, we value your time and would like to look into the concerns with your Laundry Center Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://bit.ly/32psIjH and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible - Avoid
on April 15, 2023
Posted by: Ben Nabulsi
from Denver Colorado
This washer and dryer are so terrible they should just recall it.
who puts controls on top of combo washer and dryer, who still use actuator and ruin clothes, the control buttons are super flimsy like child toys, the product is a complete failure.
who puts controls on top of combo washer and dryer, who still use actuator and ruin clothes, the control buttons are super flimsy like child toys, the product is a complete failure.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us, Ben. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 304577.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
You need to be tall
on February 7, 2024
Posted by: Oregon1
from Eugene, Oregon
I am 5' 3" and too short for this unit. Be sure you are tall enough for this laundry center. The basket is pretty deep so I have to stand on my tiptoes to get to the bottom and remove clothes, and also have to be very careful standing back up so that I do not hit my head on the sort of sharp edges of the lid/closing mechanism. The dryer door is relativeely small and there is a high lip to get into the dryer, again a bit of tiptoe standing to be sure everything has been removed. The controls, of course, are on top of the unit. I wasn't able to actually see the unit in person when it was ordered.. definitely not a good plan and not recommended. Carefully make sure you can use your unit in the ways you want to before buying. The best thing so far about this laundry center is that the dryer is quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 17, 2024
Posted by: Nettie
[This review was collected as part of a promotion.] The only thing I like about this unit is that it is stackable.
Response from whirlpool.comBy Marcos O, Social Care, February 22, 2024
We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Save my time.
on April 8, 2024
Posted by: A34d
from Carolina,Puerto Rico
[This review was collected as part of a promotion.] I am very pleased with washer and dryer so glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com