Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Excellent set of Machines
on April 3, 2024
Posted by: Bookie2351
[This review was collected as part of a promotion.] We decided to make a little more space in our laundry room so we bought the Whirlpool Stackable
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good quality
on March 30, 2024
Posted by: Jay J
from Richmond, VA
[This review was collected as part of a promotion.] Whirlpool has always been a quality brand. I should have measured the depth as well as the width. It was quite a bit deeper back to front than the old one of equal width. now I have to do some construction! Overall a good machine and has deep water wash cycles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on March 29, 2024
Posted by: Burning Foot
[This review was collected as part of a promotion.] It is very quite when running. Still wish the old style of washers were still available. Takes longer to do do clothes with new ones.
Written by a customer while visiting whirlpool.com
Customer Rating
1
whirlpool
on March 18, 2024
Posted by: bobo
[This review was collected as part of a promotion.] bought this piece of junk 12/27/24 it was no good then and as of today its still no good
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 20, 2024
Thank you for sharing your insights with us, bobo. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 504141.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Disappointed
on March 13, 2024
Posted by: Rick76
(This review was collected as part of a promotion.) I should have paid more attention to the review that said, "Scrap Metal". I'm very disappointed in this machine as it certainly doesn't compare to my old Kenmore. The clothes don't spin nearly as dry which means the dryer has to run much longer. Clothes come out more wrinkled. I've had clothes get stuck under the agitator. No option for a small load and no end of dryer cycle signal.
Response from whirlpool.comBy CA SOCIAL CARE, March 18, 2024
Hello, Rick! We are terribly sorry to hear about your Whirlpool laundry set. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (278991021). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not so good
on March 11, 2024
Posted by: Claude
from Ridgefarm IL.
[This review was collected as part of a promotion.] This is the worst washer dryer center I ever bought ,just hope I can get it repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2024
Thank you for sharing your insights with us, Claude. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 500480.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Clean clothes
on March 11, 2024
Posted by: bethany
[This review was collected as part of a promotion.] For two months this was a 5-star product, but then a bolt and belt fell off!?! Airplanes, cars, washers… Is there ANY quality workmanship anymore? Great warranty service provider and clean clothes again. :) (I’ll attempt to readdress this rating after a year of use.)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2024
Thank you for sharing your insights with us, bethany. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 499933.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Our quiet little combo washer/dryer
on March 10, 2024
Posted by: t427
from Seattle
[This review was collected as part of a promotion.] After several months of listening to grinding and unbalanced loads of wash we traded out our cement mixer for this whirlpool and what a difference. It’s worked exactly as advertised and we could barely hear it washing several times. It has all the features we need and they are working great. Very pleased with our appliance repairman’s recommendation we purchase this brand appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com