Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Easy to use
on September 11, 2024
Posted by: Nana
[This review was collected as part of a promotion.] My original unit the dryer motor went out. After 4 repair visit failures I got a new one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on September 5, 2024
Posted by: Martin
(This review was collected as part of a promotion.) Whirlpool got the best service after sale!
Will definitely buy their product again!
Will definitely buy their product again!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very handy
on September 3, 2024
Posted by: White box4
[This review was collected as part of a promotion.] I love my new washer. I was having to go to the basement to wash. This is so handy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy for now
on September 2, 2024
Posted by: CHSid
from Charleston, SC
[This review was collected as part of a promotion.] Have had similar a few years back & was happy. So far, so good. Have only used for a week
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fit almost like a glove where the old one was
on August 20, 2024
Posted by: James
from Spearfish, SD
[This review was collected as part of a promotion.] Seems to be working fine. My son does his own laundry and he is happy with it. Five star rating at this time, but its only been about a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DEFECTIVE UNIT
on August 19, 2024
Posted by: MB77
[This review was collected as part of a promotion.] After removing shipping box., unit has dents and black paint on left side of unit. The dryer door switch top is broken so dryer won't work. The washer basket has rust stains. The dents, black paint, broken dryer switch and rust stains were issues with the unit when it came out of the box. I informed Whirlpool of these issues and asked for a return. They said NO. I want to return this defective unit as soon as possible. To say I'm displeased with my purchase from WHIRLPOOL would be a gross understatement.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 20, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 581222.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Machine
on August 15, 2024
Posted by: Happy
from New York
[This review was collected as part of a promotion.] Perfect size for my apartment and Perfect size for people who are short like me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 14, 2024
Posted by: pat1
from pennsylvania
[This review was collected as part of a promotion.] so far I am not at all impressed with the dryer. it doesn't seems to dry even a small load of clothes in an hour of drying. I am going to call the company on checking it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 14, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 578435.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com