Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(794 Reviews)
Rating breakdown 794 reviews
5 Stars
440
4 Stars
205
3 Stars
76
2 Stars
17
1 Star
56
85%of customers recommend this product.
(
547 out of
647)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Great Laundry Center
on July 6, 2018
Posted by: NIL01
from Braidwood, Ill.
Gender:Female
[This review was collected as part of a promotion.] I am so happy that I bought this unit. It is so great at saving money.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect for small spaces
on April 6, 2020
Posted by: Woodworker82
from Tennessee
[This review was collected as part of a promotion.] This washer/dryer combo fits perfectly in our small, second bathroom. We bought one about 20 year ago when we started working on our cabin and liked the simplicity and the quality of jo it did on our laundry. We really like this one, as well. Every time we get a new appliance, there is a learning curve in which load options to use but, even with low vision, I have no trouble with this machine. We always try to find what we want in Whirlpool brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Complete Junk box !
on November 10, 2023
Posted by: D J M
from Pittston PA
Less than 1 month old.
Barely fills with water.
Now, it fills with water and then immediately drains and lights out.
No agitating, washing etc.
Piece of junk.
Waiting on repair person.
Not impressed so far.
Too many chips, sensors, water restriction devices.
I want to be reimbursed for the cost and I'll get something that works.
Barely fills with water.
Now, it fills with water and then immediately drains and lights out.
No agitating, washing etc.
Piece of junk.
Waiting on repair person.
Not impressed so far.
Too many chips, sensors, water restriction devices.
I want to be reimbursed for the cost and I'll get something that works.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 14, 2023
Thank you for sharing your insights with us, D J M. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 426445.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
This combo has done 7 years and hoping for 7 more!
on February 28, 2025
Posted by: Max107
I've had this model washer/dryer for 7 years. I live in a condo and the stackable goes into the hall closet. This machine combo does an amazing job for the time I've had it. The several washing choices are varied, normal, heavy duty, bulky, rinse & more. The dryer also has varied selections. It doesn't sing when the cycle is over like the fancy units but I'll take the work horse any day.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 13, 2025
Posted by: None
[This review was collected as part of a promotion.] I have had the washer/dryer for about a month and I am not totally happy with it! Each washer cycle is so long and don't like having to put my clothes in before it starts washing!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Buy
on October 22, 2025
Posted by: Mins
from Arkansas
[This review was collected as part of a promotion.] I have used this W/D for 2 months. It is the worst set I have used in my 70 years. The clothes come out of the washer wet. The dryer takes 2 hours to dry a small load of clothes. I would definitely NOT recommend this washer/dryer set.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on November 10, 2025
Posted by: Casb
from Jax fl
[This review was collected as part of a promotion.] We have to have a laundry stack unit because of space. I am replacing my old kenmofe that was fantastic except for its age. And I am very disappointed. Things I do not like: there is no dryer light. The dryer does not hold a washer full of clothes. I am having trouble drying clothes. They are either damp or burning hot. Two choices. Very dry and less dry. The dryer is very hard to open and close. The handle is shallow and slippery. The clip is very tight so you have to push hard and then the machine is rocking. I have checked it with a level and it is perfectly level. I don’t like how it rocks around. Also you can not choose the water level and the washer is deep and you have to lean in. I did not have any of these issues before.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Features
on July 17, 2019
Posted by: 58Liz
from Reading PA
Gender:Female
[This review was collected as part of a promotion.] Although I miss my pull-out bar to hang wet undergarments on, and getting used to knobs across the top is an adjustment at 5’2..I do love the larger capacity, the quieter cycles, and no buzzing when finished running to wake up close by sleepers..Also it has many washer cycles to choose from. I haven’t quite gotten used to the load then pour in supplies process ~ but I’m working in it!! The catch to the dryer is a little flimsy is my only real negative point.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com