Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
444
4 Stars
210
3 Stars
81
2 Stars
19
1 Star
58
84%of customers recommend this product.
(
554 out of
660)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
Need More Experience to Judge
on April 9, 2025
Posted by: Reese
[This review was collected as part of a promotion.] I have only used this unit once. Then I sprained my back and have been unable to do anything much.
I did do one load and was somewhat disappointed that the load did not spin as dry as I hoped it would.
The directions said try using the drain and spin setting, so next time I will see if that helps.
I did do one load and was somewhat disappointed that the load did not spin as dry as I hoped it would.
The directions said try using the drain and spin setting, so next time I will see if that helps.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on April 8, 2025
Posted by: Tara
[This review was collected as part of a promotion.] Am disappointed that I didn't check up the settings in person before I bought. It has a sensor that regulates the water. It is confusing and more complicated than it needs to be. One more thing to go wrong and make it disposable instead of a quality product that whirlpool is known for. I want to be able to set the load size without computerized components. It's my own fault but wouldn't purchase again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705817.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705817.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful performance
on April 3, 2025
Posted by: Lolo
[This review was collected as part of a promotion.] This unit is quiet, big washer bin and perfect dryer performance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Realistic Review
on April 3, 2025
Posted by: JJHSVC
from Fircrest Washington
[This review was collected as part of a promotion.] We have only had the unit for about a month. It seems to be doing what its purpose is with no concerns.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice an d Clean
on April 3, 2025
Posted by: Honey
[This review was collected as part of a promotion.] I love my Stacked Laundry Center. It holds the same amount of laundry as washer and dryer in the basement.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Little Unit
on March 31, 2025
Posted by: clocknurse
[This review was collected as part of a promotion.] I’ve had this unit for 5 weeks. It’s just my husband and I now so I didn’t need one of the large sets and decided to go with this unit, so far-so good. I love the stack feature as it frees up so much floor space (my laundry room is small), and I can store the clothes basket on top! It does a great job of cleaning clothes. I love the “Done” light on the washer, no more guessing if the cycle is complete! If I had to mention any negatives I would say I wish the dryer had the buzzer when the load is done drying. But that is not a deal breaker. All-in-all, I’m happy with this unit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 30, 2025
Posted by: Me71
from Michigan
[This review was collected as part of a promotion.] I got this on sale at great price! They are good quality machines!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
noisy
on March 28, 2025
Posted by: unhappy
from Utah
[This review was collected as part of a promotion.] I purchased this stackable W/D two weeks ago and it is very loud in the wash cycle,
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 1, 2025
Hello,
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #700975.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #700975.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com