Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
394
4 Stars
185
3 Stars
66
2 Stars
12
1 Star
46
86%of customers recommend this product.
(
512 out of
597)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
on November 12, 2023
Posted by: Nah. No nickname
[This review was collected as part of a promotion.] It's a washer dryer combo, it works.
Controls above the dryer are a bit of a stretch, they would be much better between washer and dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spin cycle leaves clothes wet
on November 13, 2023
Posted by: Nancy
[This review was collected as part of a promotion.] I have had the washer/dryer combo since Oct. It is quiet and runs nicely. But the clothes don't spin out as well as my last washer. I sometimes have to run the dryer cycle twice and the clothes don't dry on the timed cycle I have to run them for at least 90 minutes to dry
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ideal fit for renovated laundry room
on November 22, 2023
Posted by: Beamer
from Tiverton Ontario
[This review was collected as part of a promotion.] Happy with the cleaning but cycles are too long.
1.5 hours to do sheets.
1.5 hours to do sheets.
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, November 27, 2023
Hi, Beamer! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275566950). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so hot!
on November 22, 2023
Posted by: None
[This review was collected as part of a promotion.] Not happy with machine! Sensor wash does not work and there is not a way to adjust water levels.
Small loads tub is full of water and a load of towels there is not enough water to cover the towels.
Small loads tub is full of water and a load of towels there is not enough water to cover the towels.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 24, 2023
Hello None,
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434211.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434211.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on November 27, 2023
Posted by: Marlee
from Kearney Nebraska
[This review was collected as part of a promotion.] Love it, works great, easy to run, drysvloths very efficient
Written by a customer while visiting whirlpool.com
Customer Rating
4
See above
on December 2, 2023
Posted by: See above
[This review was collected as part of a promotion.] Very disappointed that a washer dryer combo was delivered to my house and the dryer wouldn’t work! So two weeks later they delivered another one! All smashed in on the top ( the delivery man told my wife he saw it come of the truck and new it was damaged. So we ordered a third one! Meanwhile my neighbor comes over looks at the original one and fixed it! If the factory would have tightened up the dryer door switch it would have worked ! So we went 4 weeks without a washer . Not good seems like a quality control issue. As far as the unit it’s great
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love that the control panel is at the top.
on December 26, 2023
Posted by: Holly57
from San Antonio Texas
[This review was collected as part of a promotion.] I really love my new machine. It works amazingly! I highly recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Convenient size and operation
on January 20, 2024
Posted by: GregS
[This review was collected as part of a promotion.] This combination washer/dryer is a convenient footprint and better than a stackable unit because it is one unit rather than two units stacked. That means the washer/dryer performs as one unit. It is a little strange that you need to push the washer start button twice to get it to start the cycle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com