Customer reviews from bosch-home.com
Bosch - 300 Series 20.2 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
71
4 Stars
50
3 Stars
24
2 Stars
18
1 Star
19
63%of customers recommend this product.
(
70 out of
111)
Customer Reviews for Bosch - 300 Series 20.2 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Lovely
on November 1, 2023
Posted by: Refrig
[This review was collected as part of a promotion.] Gotten use to the funny noises it makes after providing ice, my kitchen is not open concept otherwise it would be a problem. Very pleased overall and very happy with it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
I’ve machine not working
on November 5, 2023
Posted by: Federico
[This review was collected as part of a promotion.] The ice and water machines are not working
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 7, 2023
Hi Federico, thank you for your review. We are genuinely sorry to hear of the problems that you are experiencing with your new refrigerator. If service is needed please contact one of the authorized service providers in your area. You can locate a service company through this link: https://www.bosch-home.com/us/owner-support/repair-service. If you have any other questions please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Ice Maker Stopped Working After 4 Years
on November 24, 2023
Posted by: Oncearugger
[This review was collected as part of a promotion.] Decent refrigerator for 4 years. Weird thing about ice tray. If you remove the ice tray, they freezer will dispense 1/2 dozen ice cubes into the freezer and on the floor.
So, you need to pull the tray out a bit, then push it back in so you catch these last ice cubes, then you can remove the ice tray. Also, once the water stopped flowing to ice maker and door dispenser - no ice and no water. Somehow a lemon seed got stuck in the plastic water line on the back of the refrigerator. Once it was removed, all good. A one year warranty is pretty crappy. Even a car with 30,000 parts has a 10-year warranty.
So, you need to pull the tray out a bit, then push it back in so you catch these last ice cubes, then you can remove the ice tray. Also, once the water stopped flowing to ice maker and door dispenser - no ice and no water. Somehow a lemon seed got stuck in the plastic water line on the back of the refrigerator. Once it was removed, all good. A one year warranty is pretty crappy. Even a car with 30,000 parts has a 10-year warranty.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 27, 2023
Hi Oncearugger, thanks for your review. We value your feedback and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Horrible Model and Ice Maker
on January 26, 2024
Posted by: Joe V.
[This review was collected as part of a promotion.] Our family has had this fridge for about 5 years now. The ice maker does not work properly and takes up about 40% of freezer space. The overall space of this fridge is small. The water filter also takes up a portion of the top row which makes it harder to fit gallon bottles. Extremely unhappy with this product.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 29, 2024
Hi Joe.V, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
all is good except Ice despenser
on January 27, 2024
Posted by: Raymo
[This review was collected as part of a promotion.] Poorly designed funnel that directs the ice into a glass or cup
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 29, 2024
Hi Raymo, thanks for your review. We value your feedback and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sleek fridge
on May 3, 2024
Posted by: Stacy M
[This review was collected as part of a promotion.] This is a sleek looking fridge with low front noise such as a minimalist logo, one color, skinny flat handles, and few buttons. It is counter depth with less space, but there are a lot of organization options. This is my favorite appliance brand.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
OK but not the greatest
on May 6, 2024
Posted by: Greg
[This review was collected as part of a promotion.] There are several design flaws. First, the ice overflows constantly second, the produce fresh drawers don't fit snuggly or smoothly third one of the shelves trapped from normal use, and without any impact overall, a few quarters were cut on the manufacturing quality and the design.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, May 7, 2024
Hi Greg, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have questions or concerns about the design of your refrigerator, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
An OK choice
on July 29, 2024
Posted by: endeeinn
[This review was collected as part of a promotion.] We have all Bosch appliances and when our 800 series frig bit the dust we got this as the 800 series is no longer available in side by side and this 300 series was available. In hind sight we should have got the 3 door version of the 800 series as this one is disappointing compared to the 800 we had, good, but seems no better than the bargain basment brands. and if fact my be a rebranded version.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com