Customer Reviews for Whirlpool - 30" Gas Cooktop - Stainless Steel
Customer Rating
1
Awful
on April 3, 2024
Posted by: Linda
[This review was collected as part of a promotion.] It exploded while I was making pasta! A bolt had not been tightened during the assembly process and gas leaked causing an explosion!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 11, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 512934. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting whirlpool.com
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cooktop
on August 27, 2018
Posted by: Arati
from Greer, South Carolina
Gender:Female
[This review was collected as part of a promotion.] I was given this by the builder when we go our new home. I’m happy that they have the griddle along with the cooktop but the cooktop is not much useful while cooking as it take a little longer as the distance between the flame and rail doesn’t heat the cook pot hot
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exceptional engineering and ergronmic style.
on November 13, 2018
Posted by: Jopa
from Butler, PA.
Gender:Male
[This review was collected as part of a promotion.] Burner sizes, ceramic ignition , iron grated top platform are plus features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy so far
on January 16, 2019
Posted by: YYYY
from Toronto, ON
[This review was collected as part of a promotion.] Like the extra burner and different size flames. Let’s be the large burner grates and ease in moving for cleaning. Would be great if a multi purpose stainless steel cleaner was recommended instead of just the Whirlpool brand that has to be ordered on line.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the griddle
on January 28, 2019
Posted by: Caca
from Nm
Gender:Male
[This review was collected as part of a promotion.] We bought this to replace a glass top which was hard to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the look, hinged grates, and the griddle!
on January 29, 2019
Posted by: willyb
from Suwanee, GA
Gender:Male
[This review was collected as part of a promotion.] Bought this cooktop in late December 2018; installed 3 weeks ago. After about a week, an issue with the igniters developed----all 5 igniters spark every time any one of the igniters is activated---not good. Made me wonder what else may be wrong! Notified Whirlpool regarding the issue and am now waiting for technician to check it out and, hopefully, resolve it successfully. So far, I am pleased with Whirlpool's interest in resolving this matter.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love!
on January 29, 2019
Posted by: petuniatc
from Mesa, AZ
Gender:Female
[This review was collected as part of a promotion.] This cooktop came standard and our new-build home. I am so lucky because I absolutely love it! The only reason it didn't get five stars for me is because sometimes I feel like the temperature doesn't go down as low as I would like it at times. But overall I am incredibly happy with this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com