Customer reviews from whirlpool.com
Whirlpool - 30" Gas Cooktop - Stainless Steel
Average customer rating
4.3
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
91
4 Stars
33
3 Stars
13
2 Stars
2
1 Star
10
89%of customers recommend this product.
(
118 out of
133)
Customer Reviews for Whirlpool - 30" Gas Cooktop - Stainless Steel
Customer Rating
1
Cooktop defects
on September 9, 2024
Posted by: Upen
from Prosper TX
[This review was collected as part of a promotion.] One of the cooktop ignition is not working and remains 3 are working
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 590190.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean!
on September 21, 2024
Posted by: DSN73
[This review was collected as part of a promotion.] I love my gas cooktop with the griddle!!! The griddle feature is convenient and easy clean up!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Really bad cooktop
on February 4, 2025
Posted by: Ehsan2892
from Ann Arbor Michigan
[This review was collected as part of a promotion.] Very bad quality. All the knobs are broken after less than 2.5 years of use. The flame is not consistent, low is not low and high flame is not very high.
Very disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #669370
We’re looking forward to hearing from you.
Divya N
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #669370
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice.
on March 23, 2025
Posted by: Betty
[This review was collected as part of a promotion.] We moved into a new home and the appliances were already here. I love the convenience of gas again, however, I find the cooktop difficult to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cheaply made
on December 8, 2025
Posted by: Piebuddy
They use cheap tin around the burners that turn a color I wouldn't want on a expensive stove top. I also got the one with the griddle. It is flat on one side and not rigid, on the other side for paninis, which disappoints me very much for the money I paid for it. Now I am trying to find one that is double sided and the way the cooktop is curved.I can't find one. I wish I would have never bought this cooktop ever. I would never buy it again.It's not worth the money.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869466
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869466
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com