There aren’t very many over-the-counter/under the cabinet microwaves available. We were happy with the product, but disappointed that it failed after 2 1/2 years, out of warranty. I was offered a significant discount on a replacement product which we received promptly and is now been installed. We were happy with the device other than its early failure. The new replacement has what appears to be a cream colored opaque ceramic rather than glass turntable which we will have to evaluate. Esthetically we liked the glass better.
This purchase replaced a similar Sharp we purchased 20+ years ago. This new one is excellent and works great. It has new options not available in the older one. The great thing is that it fit perfectly in the area between wall cabinets and above the countertop.
This is our second one of the same model. The first one lasted 13 years with no problems at all. We basically used it every day and I also installed it myself. That’s why we bought the same as before.
When it worked, it worked well. It stopped working within a year after we bought it. Fortunately Sharp seems to be willing to honor the warranty, but we're still without a microwave for the time being.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, April 9, 2025
Hello, thank you for your feedback, it is highly appreciated. If you ever need any type of assistance with your 1.5 cu. ft. 1100W Stainless Steel Sharp Over-the-Counter Carousel Microwave Oven (R1214TY), feel welcome to contact us at the 1-800-237-4277 or send us an email to CRL@sharpsec.com. Thank you for choosing Sharp.
Written by a customer while visiting Sharp
Customer Rating
4
Solid microwave
on February 3, 2025
Posted by: mb435
I have used this brand/type of microwave from Sharp for years. I have had no problem with it except sometimes the rotation mechanism has gotten stuck. I try to clean it well in case that is it, and it doesnt happen often, but it is annoying. Otherwise, buttons are clear, heats well, doesnt take up alot of space
We started with this series some 22 years ago, and this will be our third, and we bought it as a backup. We simply take one down, off the wall bracket, and set a new one in. Our area gets a lot of power outage issues which fried the LCD screen in the original and is hard on the electronics generally. This series is great for us since it provides lighting over our coffee/prep counter.