Customer reviews from jbl.com
JBL - Soundgear Portable Bluetooth Wearable Speaker - Black
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
24
4 Stars
19
3 Stars
1
2 Stars
2
1 Star
0
91%of customers recommend this product.
(
42 out of
46)
Customer Reviews for JBL - Soundgear Portable Bluetooth Wearable Speaker - Black
Customer Rating
4
Love it
on December 18, 2017
Posted by: Chucky123
from Denver, CO, United States
My wife and I bought one for each of us. We love them. Bluetooth connection is flawless. When I turn it on, it connects. The music sounds like it is in my head in a way that headphones and earbuds does not. Sound is excellent. Hands free calls are great. Only negative is that the sound is very audible to those around you, so it will potentially bother others if you are listening at work, on the train, etc.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound, very awkward
on December 20, 2017
Posted by: MattM49
from Bishop, CA, United States
[This review was collected as part of a promotion.] These sound a lot like typical earbuds. They sound full in the highs and mids but are lacking in the lows (not very good bass). I only use the soundgear around the house because the general design looks out of place in public. They can get very loud but be cautious because you can blow out the speakers, I did this to one of them in the first two days of having them. They're AMAZING for people who love to relax and listen to ASMR. They're also great for listening in the car and since they're not in your ear it's really easy to pay attention to your surroundings if needed. However, I wouldn't recommend using these in public because it's more of a loudspeaker than earbuds so anyone and everyone can hear what's playing.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound bad battery length
on December 28, 2017
Posted by: Lonnie
from Michigan, United States
Sound gear has very nice sound but ,doesn’t hold a charge for more than 3 hours and that’s at medium to low volume. The only reason I haven’t sent it back is because of the sound and being able to wear at work. To bad they didn’t work on putting a better long lasting battery in it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound, some trade-offs
on January 24, 2018
Posted by: Slypython
from South Dakota
For me personally, this type of wearable speaker is exactly what I've been waiting. I did a ton of shopping for the right one, and this JBL was my final decision and I've been very pleased with it. There are a few things that do bother me and why I rate it 4/5 though, so I'll list those items for others to consider.
First, though it's very comfortable to wear I feel like it's a bit heavier than I expected. This isn't really a big deal, but I do think it makes me get hotter underneath the device. When wearing while doing work or chores, I find that I sweat a bit underneath this speaker. I'm sure this will be much more noticeable come summer time.
Second is that the unit really doesn't flex at all. It rests on my shoulders fine, but I can't tweak how it does so really can't adjust the direction of the sound at all. Additionally, I have a bit of a thick neck so putting it on and taking it off tends to scratch me a little - particularly since the edges on the end are stiff and rather sharp.
And the last thing I was hoping for in a wearable like this and at this price point was the ability to adjust the sound details - treble, bass, or even a full equalizer. Unfortunately, it just is what it is. Thankfully JBL is pretty solid in this area, but would've been nice to adjust at least for the different types of content I listen to like books and podcasts.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
If you're not a headphone person...
on January 27, 2018
Posted by: JMeissner
from Chicago, IL, United States
[This review was collected as part of a promotion.] As an alternative to headphones, I gotta say I'm mostly impressed. They are pretty comfortable, so long as you're not trying to ecercise with them. They have great battery life at moderate volumes and the soundstage they produce is awesome. It's like having a hifi system right in front of you, which is something headphones do not provide. Mid-bass is good but the lower octaves are lacking. I think this is more of a limitation of design. Who wants their neck vibrating-shaking and then battery life would take a bit hit too, so I get it. Overall pretty happy with them, just wish there was a way to disable the very loud on/off JBL tones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Battery life
on September 18, 2018
Posted by: Dsmith
from Mi
Not sure why but out the box mine didnt want to stay charged past 2 hours this is day #2 of using this speaker and still the same problem...will be sending back today
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, September 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
works great!
on February 4, 2019
Posted by: Jkaz29
from Bayville nj
Bought the refurbished model it works like new and sound quality is awesome
Love it! Not as good as the Bose model but is great for what I need!
Love it! Not as good as the Bose model but is great for what I need!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good Buy at the savings price
on June 25, 2019
Posted by: Kane1007
from Chicago IL
I’m glad I purchased while on sale.
I think they are awesome at the $170 range not 200
I think they are awesome at the $170 range not 200
I would recommend this to a friend!
Written by a customer while visiting jbl.com