Customer reviews from elgato.com
Elgato - Game Capture 4K60 Pro - Black
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
5
89%of customers recommend this product.
(
32 out of
36)
Customer Reviews for Elgato - Game Capture 4K60 Pro - Black
Customer Rating
5
Solid 4k Capture/pass through
on November 18, 2020
Posted by: PowerWangZ
Gender:Male
I've had this card since launch and it is amazing. The capture utility is able to be used while the card is feeding OBS also so I don't lose any moments and don't have to have multiple capture cards and a convoluted setup to get great captures for use on videos independent of my live stream
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
Beast of a capture card
on November 23, 2020
Posted by: JudgmentalMonk
Gender:Male
I use this to capture gameplay from not only my gaming PC but also my nintendo switch, xbox, NES, and original N64. It handles all of these easily. The hardest part of the setup was getting my gaming PC to work easily with this as I use an HDMI 4x2 Matrix to easily split signals from the game devices to the PC and TV. Otherwise, install was a breeze and the software is really intuitive. My only gripe is that I wish that I didn't have to restart when I switch out of an HDCP application like Netflix.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
4
Great product needs firmware update for Xbox ser x
on August 8, 2021
Posted by: AbuChoMan
Gender:Male
Awesome capture card that’s not perfect. Needs firmware update to run Xbox series x at 1440p 120 FPS. Useing in conjunction with wave 1 or 3 and wavelink, the capture software needs to be open to link into wavelink for game audio. The capture card itself is fantastic but the software is very buggy when recording and streaming at 1440p 120. It works but must fiddle with it to just work every time. Com on Elgato, wow us with a firmware update to correct this known issue.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
4
Easy to install - Great quality
on April 21, 2020
Posted by: Sanux
Gender:Male
Bought my elgato 4k60 mk2 about two months ago, and i went from using a hd60 to the 4k60. Since i use a 1440p monitor the hd60 forced me to play games in 1080p, making my gaming experience pixelated. When i got the 4k60 pro, everything changed! No more pixelated game experiences! Super easy to install and the quailty is great.
Now to the reason it gets 4 stars.
I have the issue where when i start up a fullscreen game, sometimes the capture card distorts the colors or split the video.
I have the issue where when i start up a fullscreen game, sometimes the capture card distorts the colors or split the video.
I am pretty sure its an error with software, and not hardware and i am not done investigating!
All in all, 100% worth the money, and i now use my hd60 to capture my camera feed (bye avermedia capture card)
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
4
Excellent quality with some limitations
on November 18, 2020
Posted by: Kal-El
Gender:Male
I've had issues with this card but I have sorted them out now. It records excellent quality in 4K or below depending how you want to passthrough. The issues with this card for me is that it does not work well with SLI setups. This applies to the HD60S+ as well. I think it's unacceptable to have to remove a card to get optimal performance. I never see any reviewers mention this limitation. I couldn't record in 4K at all. I had to remove a card, redo drivers and wipe windows clean again to get everything finally running.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
The NASA POWERHOUSE of Capture Cards
on April 30, 2020
Posted by: MrDalekJD
Gender:Male
and form factor. It is a great size within my PC tower and was incredibly simple to set up. I love being able to record console gameplay in 4K HDR with a few simple clicks. The multi-app functionality as well has been fantastic for recording raw 4K gameplay while streaming at 1080p. This capture card will be future proof, and perfect for many years to come with the PS5 and Xbox Series X release.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
Does NOT "Capture" above 60hz.
on June 2, 2020
Posted by: SurKastic
Gender:Male
I bought this card after using the avermedia live gamer 4k to capture(record) above 60hz as it states. It does not do so.
Response from elgato.comBy Elgato, Technical Marketing, July 8, 2020
Hi Adam,
The Game Capture 4K60 Pro MK.2 supports input and capture of resolutions such as 4K60, 1440p144, 1080p240 and many others.
When using the 4K60 Pro MK.2 in the Elgato 4K Capture Utility software, the capture frame rate is limited by the software to 60 frames per second.
If you use the 4K60 Pro MK.2 in other software such as OBS Studio, you can capture the full frame rate as desired.
We hope this helps!
Best regards,
- Elgato
The Game Capture 4K60 Pro MK.2 supports input and capture of resolutions such as 4K60, 1440p144, 1080p240 and many others.
When using the 4K60 Pro MK.2 in the Elgato 4K Capture Utility software, the capture frame rate is limited by the software to 60 frames per second.
If you use the 4K60 Pro MK.2 in other software such as OBS Studio, you can capture the full frame rate as desired.
We hope this helps!
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
1
Really bad lag and stutter after 1hour
on June 8, 2020
Posted by: Cire1911th
Gender:Male
I bout this a month ago and it gave me really bad stutter sound frame rate drops
When in preview mode when capture it preview recording all the footage was really bad and laggy frames jumped from 50-15 every 2 seconds
Product works great with obs
The 4K capture utility is designed to run as a background program making a think it dosent need power it’s asking for
When in preview mode when capture it preview recording all the footage was really bad and laggy frames jumped from 50-15 every 2 seconds
Product works great with obs
The 4K capture utility is designed to run as a background program making a think it dosent need power it’s asking for
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, June 15, 2020
Hi There,
We're sorry to hear about the stutter issue you encountered when using 4K60 Pro MK.2 with the 4K Capture Utility.
Our support team would be happy to help troubleshoot this issue with you. They're available by phone or email, Monday through Friday at http://e.lga.to/help.
Best regards,
-Elgato
We're sorry to hear about the stutter issue you encountered when using 4K60 Pro MK.2 with the 4K Capture Utility.
Our support team would be happy to help troubleshoot this issue with you. They're available by phone or email, Monday through Friday at http://e.lga.to/help.
Best regards,
-Elgato
Written by a customer while visiting elgato.com