Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Not So Nice !!!
on May 25, 2020
Posted by: Sun Lovers
from Naples FL
[This review was collected as part of a promotion.] We have this refrigerator a little over a month and am totally dissatisfied!
1) we continually have to open the ice maker and reset the arm because it becomes "frozen" and hence NO ICE CUBES; 2) it has the worst room inside - no compartments for thinks such as egg, butter, etc - and the top shelf has little vertical space for larger containers; 3) the ice dispenser door (when there is ice!!??) does not shut close quickly enough and too many times the remaining ice in the door falls to the floor; 4) the ice maker is extremely noisy and when it is making ice, you can hear it throughout the kitchen -and we have a large kitchen!
1) we continually have to open the ice maker and reset the arm because it becomes "frozen" and hence NO ICE CUBES; 2) it has the worst room inside - no compartments for thinks such as egg, butter, etc - and the top shelf has little vertical space for larger containers; 3) the ice dispenser door (when there is ice!!??) does not shut close quickly enough and too many times the remaining ice in the door falls to the floor; 4) the ice maker is extremely noisy and when it is making ice, you can hear it throughout the kitchen -and we have a large kitchen!
We were told by our appliance maintenance company to buy a Whirlpool and we listened; we wished we had NOT - totally disappointed - and the price was NOT that great either!
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 29, 2020
Hey Sun Lovers, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking stainless steel refrigerator
on August 27, 2021
Posted by: ann26
from Marana, AZ
[This review was collected as part of a promotion.] I purchased it through a home builder 8 months ago. Closed in February an was given a white cheap refrigerator for our 2nd home. Whirlpool was behind on orders due to Covid-19. Received it finally in July. Only complaint is there is a small removeable compartment on the left side door that has popped out a couple of times, due to my arm knocking it out. Compartment should be made a little tighter. Other than that, I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
TOO SMALL FOR A FAMILY OF 5
on September 8, 2021
Posted by: cefron25
from Stuart, FL
[This review was collected as part of a promotion.] It's ok. I have a family of 5 and 20 cu ft is just too small. The ice machine is tiny. It was a fridge that came with the house we built. We didn't get to choose. It works just not for a big family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool French Door Counter Depth Refrigerator
on June 10, 2024
Posted by: Mike
[This review was collected as part of a promotion.] We absolutely love our new Whirlpool refrigerator. It fit perfectly and looks so nice! Delivery service was spot on too!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit and functionality!
on June 21, 2024
Posted by: Mike
[This review was collected as part of a promotion.] We are so happy we replaced the existing Whirlpool side by side with this French door model. We couldn’t be happier!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving the features
on January 23, 2018
Posted by: STNJ
from Mississauga
Gender:Female
[This review was collected as part of a promotion.] I bought my new Whirlpool a few weeks ago and we are loving it. I especially appreciate the lighting with the water machine, late at night that is a plus.
I would recommend this to a friend!
Response from whirlpool.comBy Social Care, February 1, 2018
Hi there, we are so glad to hear this! Thanks for sharing.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stainless finish is great.
on January 24, 2018
Posted by: Gerry70
from Forked River, NJ
Gender:Female
[This review was collected as part of a promotion.] I'm very happy with refrigerator and how quiet it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on January 30, 2018
Posted by: Harry f
from Westdeptford New Jersey
Gender:Male
[This review was collected as part of a promotion.] Looks good and keeps my milk from going bad.what else could you ask for !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com