Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
More space than I expected
on March 15, 2019
Posted by: Deb44
from Pittsburgh PA
Gender:Female
[This review was collected as part of a promotion.] We bought this a couple weeks ago after researching for days. It holds more than I thought it would. We went from a 25 cu ft fridge to this 20 cu ft, and because of the smart engineering, we were able to fit most of our food from the old fridge. The main section has adjustable shelves and adjustable door compartments that hold all of our food and it's all visible at a glance. The big pull out drawer holds yogurts stacked 3 high, and the large 6 packs of romaine that I buy in bulk. We decided not to increase our budget to buy the larger, 24 cu ft Whirlpool counter depth fridge, which has a larger freezer with a spot for frozen pizzas, and makes crushed ice, which would have been nice. The model we bought dispenses ice cubes and filtered water. The ice dispenser gets jammed occasionally, but it is simple to remove the ice tray and remove the cubes that are causing the problem. We LOVE the counter depth in our relatively small kitchen and the sleek, modern design. Also, in our white kitchen, the side panels of the Whirlpools are a lighter grey than some other brands, so that worked well for us, too. My only criticism is that the counter depth models are priced higher than the regular deeper depth models that have higher cu ft.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features matched by a beautiful design
on March 19, 2019
Posted by: Mr icy
from Bradford Ontario
Gender:Male
[This review was collected as part of a promotion.] Really beautiful unit possible the best refrigerator I’ve owned. Quiet , really intuitive features like the quick cooling setting for when you come in from doing the groceries. It will get the products up to safe temps fast. Ease of access to both the ice box and water filter is a fav.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful and functional
on June 16, 2020
Posted by: Darlena62
from Texas
[This review was collected as part of a promotion.] I’ve had this almost a month and it is a good fridge. It is smaller being a counter depth. I’m not sure why they are able to charge more for a smaller frig. No doubt the delivery people prefer them. Getting the old one out was difficult but the counter depth rolled right in. The freezer is different for me. The drawers it has seems to reduce its capacity. I’ll be looking into how best to utilize the space but for now I’m happy with my new fridge choice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Creative Storage
on May 15, 2018
Posted by: Mrs. KAS
from Vancouver,WA
Gender:Female
[This review was collected as part of a promotion.] This refrigerator has a very creative storage system in it which accomodates whatever you've got. I really like the Deli section. The plastic doesn't seem very sturdy in this refrigerator so I will treat it gently.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good overall design, great exterior finish
on February 24, 2020
Posted by: Bruzr19
from Phoenix, AZ
[This review was collected as part of a promotion.] This unit came with our new home. Other than a sloppy installation by the builder, it looks and works great. The ice maker works especially well. The only design feature I don’t like it that you have to open both doors, all the way to access the bottom drawer in the fridge. Since I currently use that drawer for beer, it’s a huge inconvenience!! It would have been better to have a split drawer like the two above it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on August 14, 2018
Posted by: Jerzey Jim
from Venice
Gender:Female
[This review was collected as part of a promotion.] THe only problem we have with it is the ice is always overflowing onto floor
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on September 4, 2019
Posted by: Tish29
from Edmonton, Alberta
Gender:Female
[This review was collected as part of a promotion.] I am really pleased with this fridge. It fits beautifully in our space and has an incredible finish. The stainless steel does not mark with fingerprints and is easy to wipe clean. The inside is well lit and is very spacious. I love the drawer under the crispers, great for keeping cheese, butter etc. The water/ice works well, the light for the outside dispenser may be on/off/auto. I like that there is an alarm I may set to let me know if the door is ajar, needed it twice already! Freezer holds enough of frequently used items although I don't think I could be without my chest freezer. The fridge is quiet. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice slow an everywhere
on March 14, 2020
Posted by: lmc027
from Florida
Have about 6 months. Ice falls all over the floor. Was blaming the kids. Took a close look at it. The flap in the door that stops ice falling closes about about a second after you take your hand glass away. So guess what ice is still coming after you're gone. Never seen any refrigerator do this. This is an expensive model and can't see how this got in the design.
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, Social Care Team, March 16, 2020
Hey lmc027, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com