Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
114
4 Stars
54
3 Stars
51
2 Stars
12
1 Star
14
72%of customers recommend this product.
(
161 out of
225)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Freezer on the bottom
on August 5, 2022
Posted by: Missy
from Chilliwack BC
(This review was collected as part of a promotion.) It is nice to have a great looking and fits in nice with my new kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
MEHHH....
on August 1, 2022
Posted by: tlsvol
from Florida
[This review was collected as part of a promotion.] This fridge was installed by our builder in a new construction home....It took months to come in but besides that, the ice maker is terrible. It makes very little ice and it takes up too much room in the actual fridge. I always wanted a french door and freezer in the bottom but this freezer seems small? Any boxes (waffles etc) are very hard to fit and wind up getting crushed. We have a fridge in the garage so it's okay but I definitely would not purchase this fridge knowing what I know now about it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Amanda B, Social Care, August 4, 2022
Hey tlsvol, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Response from whirlpool.comBy Michael D, Social Care, August 4, 2022
Hey tlsvol, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awesome Fridge
on July 31, 2022
Posted by: Sean B
from Lancaster SC
[This review was collected as part of a promotion.] This product is Awesome . It’s very spacious and with convenient features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
1.5 years
on July 4, 2022
Posted by: Starrdust 999
from Phoenix az
Excellent product. Everything works perfectly and its hot in Arizona
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker not working.
on June 27, 2022
Posted by: Gerry
from Edmonton
(This review was collected as part of a promotion.) Not happy. Ice maker not working. Technician replaced it last Thursday, July 23 unfortunately since yesterday the new ice maker is not working
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh! Not that impressed
on May 6, 2022
Posted by: suddenlysad
from Ft. Myers, FL
[This review was collected as part of a promotion.] Finally delivered after a 6 month wait. Not worth the wait. Ice dispenser shoots out ice like bullets from a gun and half end up on the floor. It is roomy in the refrigerator and the freezer is adequate. No WoW factor which I expected for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
LONG LONG WAIT ON DELIVERY
on April 29, 2022
Posted by: T.PAUL
from OTTAWA
WAITING FOR DELIVERY MORE THEN 8 MONTHS AND JUST UPDATED FROM THE VENDOR 8 MORE MONTHS :TECHNICALLY 16 MONTHS TO GET THIS PRODUCT
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, May 2, 2022
Hi T.PAUL! We're sorry for the delay in receiving your products and date changes. Covid-19 has caused a lot of challenges we are working through but have not yet been able to completely recover. Your dealer can provide the most accurate time frame. We sincerely apologize. -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Still waiting…
on April 9, 2022
Posted by: April
from St. John’s, Newfoundland
We ordered this fridge in March of 2021. Over a year later and we are still waiting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, May 2, 2022
Hello, April! We are so sorry for the delay in receiving your product. We value all of our customers and understand how disappointing it is to have the date changed. Unfortunately, the impact of Covid-19 on our supply chain has caused a lot of challenges and while we are aggressively working through them we have not yet been able to completely recover therefore we have to adjust our time frames. Because we are post-purchase customer service we do not have a line of sight to this information, so we do recommend reaching out to your dealer for the most accurate information as to when you will receive the appliance. We sincerely apologize for any inconvenience this may cause you. Thank you and we value you as a Whirlpool customer. -Justine
Written by a customer while visiting whirlpool.com