Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Disappointed
on March 30, 2022
Posted by: MoeB
from Ft. Myers, Florida
[This review was collected as part of a promotion.] We are disappointed that this refrigerator is so small on the inside. Too much space is taken up by the interior water filter compartment and a sliding food drawer. Also the freezer compartment is divided into two areas thereby reducing the space for frozen items. Finally, there is no way to turn off the temperature lights on the exterior of the freezer door, the temperature readings stay on constantly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
LONG LONG WAIT ON DELIVERY
on April 29, 2022
Posted by: T.PAUL
from OTTAWA
WAITING FOR DELIVERY MORE THEN 8 MONTHS AND JUST UPDATED FROM THE VENDOR 8 MORE MONTHS :TECHNICALLY 16 MONTHS TO GET THIS PRODUCT
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, May 2, 2022
Hi T.PAUL! We're sorry for the delay in receiving your products and date changes. Covid-19 has caused a lot of challenges we are working through but have not yet been able to completely recover. Your dealer can provide the most accurate time frame. We sincerely apologize. -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Multiple Issues
on August 14, 2022
Posted by: Spiderlegs
from West Chester, PA
[This review was collected as part of a promotion.] Several issues with this refrigerator. First of all the left door in particular does not always close. Also it seems the door open alarm works only sometimes. The fruit and vegetable drawers are cheap and I am surprised the control tabs for air flow haven't been broken off already. The drawers do not slide easy. The large meat drawer is a nice size but when open you open it you can't open the fruit and vegetable drawers. the shelves in the refrigerator are not very functional. For example a 12 pack of soda cans does not fit with the open end facing out. You have to put it in sideways. The bottom freezer bottom area is irregularly shaped which does no facilitate storage of boxes that frozen food often comes in.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great!
on December 3, 2022
Posted by: Diane
from Washington state
[This review was collected as part of a promotion.] We bought this whirlpool refrigerator a month ago snd the guys were amazing that delivered it. It’s beautiful, lots of room and has everything we want! We love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bright Lights/ice maker freezes up.
on July 22, 2023
Posted by: RV owner
from DFW Texas
[This review was collected as part of a promotion.] This refrigerator came in our RV and for the most part is great, however we have only owned it for 2 years and recently had to have a repair man come out because the ice maker is freezing up and then defrosting and leaking through the dispenser running down the outside of the door onto the floor.
The lights on the front of the door are very very bright and there is no dimmer option.
The lights on the front of the door are very very bright and there is no dimmer option.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Having troubles
on October 4, 2023
Posted by: Ng007
from St. Catharines
[This review was collected as part of a promotion.] Received it in August (now beginning of October) and have had to it 3x because freezer is totally frosting up. I tried the suggestions (level feet, doors etc). Do I have a dud? Drawers seem a little flimsy and don’t slide well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, October 12, 2023
Oh no, Ng007! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (274245818). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 24, 2024
Posted by: counter depth
from Shediac, New Brunswick
[This review was collected as part of a promotion.] Looks great and has more space than I was expecting. However, the water dispenser isn't functioning. Also, the ice maker only makes about 10-12 cubes...We have a technician coming to look at it. Hope it is just us that hasn't done something correctly...
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, April 26, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (280266663). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Fridge
on June 4, 2024
Posted by: Kimmie
from Atlanta, Georgia
[This review was collected as part of a promotion.] Working well so far. Looks nice. I was worried about the water pooling on the door of the fridge then saw a note on the inside of the door that said what to do if that happens. Seems to have fixed the issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com