Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
PRETTY BUT
on February 10, 2021
Posted by: KC#11
from Millis Ma
[This review was collected as part of a promotion.] So far the refrigerator is very functional with the freezer on the bottom, however the ice maker is a problem. It continues to spit out ice like a machine gun. We have a service rep address the issue, and his work did not improve anything. We are forced to use a large cup to catch ice whenever we want to get ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Missing parts
on May 10, 2021
Posted by: Disappointed
from Alberta
[This review was collected as part of a promotion.] Upon receiving our new Whirlpool fridge, we discovered that we are missing one of the door shelves and the owners manual.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 8, 2021
Hi, Disappointed! We are so sorry to hear there is a shelf missing. We are here to help! Please send us an email at canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID number 245512448 so we can access your account. We look forward to hearing from you!. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3
Frig
on June 25, 2021
Posted by: JonM
from Powell Oh
[This review was collected as part of a promotion.] It’ holds a lot less food than I thought- wish I had more space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Doesn’t have crushed ice which I love. My LG had i
on July 17, 2021
Posted by: Dee G
from Haymarket Va.
[This review was collected as part of a promotion.] It’s ok. Came cracked and still waiting for them to replace the vegetable tray.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok Refrigerator
on October 2, 2021
Posted by: Nikki
[This review was collected as part of a promotion.] Got this refrigerator with our recent new house purchase. Was told it was an upgraded model but it doesn’t offer crushed ice or have a bin for ice cubes. Also not very quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful!
on October 14, 2021
Posted by: Rhonda
from Sarnia
[This review was collected as part of a promotion.] I would never buy this fridge again. The temperature sensors are always needing adjusting. The ice maker has already been replaced, and there are days it does not produce ice at all, therefore the icemaker is left empty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 29, 2021
Hello, Rhonda I do apologize for the issues that are occurring with your unit. We never want that for any of our customers. If you could please send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250605652. We would be more than happy to look into this for you. Thanks! -Holly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good storage for counter depth!
on October 16, 2021
Posted by: Ange
from Odenton, MD
[This review was collected as part of a promotion.] We finally received our Whirlpool counter depth fridge and it makes all the difference in the flow of the kitchen. The inside storage makes the most of the cubic feet. The trade off with counter depth isnobviously the square footage of storage space with freezer especially,, however the freezer holds a decent amount of food for such a compact size. It is doing its job well keeping food frost free and fresh.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on January 14, 2022
Posted by: SixPeck24
from Oshawa,Ont.
[This review was collected as part of a promotion.] Good counter depth, Has a night light by the water dispenser with photocell. Nice feature.
Shelves slide out to reach items a the back. Only thing is the crisper drawers do not slide very well. Could do with a better type of rail.
Shelves slide out to reach items a the back. Only thing is the crisper drawers do not slide very well. Could do with a better type of rail.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com